I have been out of hot water for several days now. I cannot shower or bathe in the middle of winter because the water is freezing cold. The emergency maintenance line doesn't work, the office isn't picking up during business hours, and I'm steadily growing angrier. And that's just one issue. Let's not forget that their primary payment method has been not working for close to a month now, along with all of their other systems. And instead of giving the residents a more convenient method of... payment in the interim, they tell us to figure it out and fine us for being late. My bank does not offer their alternative methods, and they will not take card. So I'm left kinda screwed here. Worst of all, maintenance in my building doesn't speak any English. And that part is fine if they took effort to translate certain things. Instead though I can only get repairs when I'm in the apartment when they happen to come by (which is never scheduled, just sorta random) because the maintenance guy won't figure out what "Permission to enter when resident isn't home" means. But hey. Heated swimming pool I guess. And a gym that's advertised but isn't actually open and hasn't been for months because "the equipment hasn't arrived yet." Read More

Truly the worst place I’ve ever lived. Impossible to get in contact with office, didn’t have AC for two months, refused to give me a final walk through inspection. A horrible experience from start to finish without mentioning even a fraction of the issues I’ve had.

No fire alarms or extinguishers. Multiple other tenants have complained and nothing has been done. And Now a fire broke out.

This place is a complete disaster. Trash everywhere. Police here every single week if not multiple times during the week. People constantly working on their garbage cars. Leasing office is filled with rude and untrustworthy employees who do not care or try to help you at all. Constantly had issues with my heater which barely ever worked. Literally had to harass the leasing office multiple times per day just for them to “try” and make it over to my unit. The first week I lived here my heater... didn’t work the entire time and I would wake up shivering, even with blankets on. The have ANCIENT heaters, and the water would go cold/hot at any given time while taking a shower. Do NOT LIVE HERE. YOU WILL REGRET IT. DON’T SAY YOU WEREN’T WARNED. Read More

The Ivy Crossing apartments have become an on going nightmare of issues, stress and feeling uncomfortable for the past 6 months. I would not advise living here unless you are renting a town house from the Ivy Crossing then those are luxurious compared to others.