7/21/22
ABSOLUTELY TERRIBLE!!!!
I do not suggest living here. This is not a safe apartment complex and the staff does not care. During my time here, the hubcaps off of my tires were stolen, my roommates car was hit, there was a stabbing two doors down, and a shooting in the parking lot. My roommate and I addressed our concerns with the office multiple times, as there are no security cameras outside and the security are not geared to handle these situations. The office disregarded these concerns and stated that "security... cameras are an invasion of privacy", even if they are facing away from the buildings/windows...
There are very loud parties at the pool and the entire property always smells like weed.
There were also ridiculous fees when moving out. The manager did remove some fees for myself, but we were still left with $300 total cleaning fees for the apartment (although our apartment was not that dirty) and my roommate was charged $100 for a small scuff on the wall that was behind his bed and not even an inch long. When he addressed the property manager, she completely ignored his calls/text. I think that these charges are strange, considering that our apartment was extremely dirty when we first moved in.
They randomly will change parking permits and then tow your car make you pay for it, if you do not have the updated permit.
Each time I had to address the office, most of their staff was rude and acted as if it was an inconvenience to help.
The only good thing that I have to say about Monarch's staff is that their maintenance staff is nice and willing to help.
The actual apartment was nice. It is very unfortunate that they have terrible staff and it is not safe.
Review from Apartments.com
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