Lack of management staff, thefts and trash throughout the building and parking garage, dark stairways with inoperable elevators and constant car breakins. Just a few reminders why shopping around matters and avoiding the ‘good’ rating makes sense for this ‘property’..better off staying at an extended stay motel..

I've kept silent, but today the employees here chose to be passive-aggressive. So now I'll speak my mind. I've lived here a couple of years. Since I've moved here, things have continuously deteriorated. The parking gate was broken for months. If you request maintenance, they take forever, then do the absolute bare minimum and refuse to actually fix anything until the third or so request. There's garbage EVERYWHERE. The employees can't comprehend basic communication skills. All their emails, when... we're actually informed of things, are riddled with spelling and grammar mistakes, and contain disjointed and partial information. They throw events with free food like a giant corporation does to pretend its employees are valued. We are not valued as residents. I ordered premade meals, which I subscribed for and paid a good bit of money. The first week, the courier delivered the food to the Luxer One system here, I got the package immediately, and everything was great. Since then, the (new?) employees in the office have instead chosen to take these packages hostage and not tell me about them until they're ruined and dripping wet. After the first time of this, I cancelled the subscription realizing they were going to choose to be childish. They yelled at me like I was the problem, saying it wasn't their responsibility to inform me of packages and that food packages didn't go in the system which I was never informed of. Another package got sent out despite my cancellation, and they just stuck it in the Luxer One system today, soaked and rotted, to teach me a lesson I suppose. DO NOT MOVE HERE. This place is no longer habitable. Read More

I've kept silent, but today the employees here chose to be passive-aggressive. So now I'll speak my mind.

I've lived here a couple of years. Since I've moved here, things have continuously deteriorated. The parking gate was broken for months. If you request maintenance, they take forever, then do the absolute bare minimum and refuse to actually fix anything until the third or so request. There's garbage EVERYWHERE. The employees can't comprehend basic communication skills. All their emails,... when we're actually informed of things, are riddled with spelling and grammar mistakes, and contain disjointed and partial information. They throw events with free food like a giant corporation does to pretend its employees are valued. We are not valued as residents.

I ordered premade meals, which I subscribed for and paid a good bit of money. The first week, the courier delivered the food to the Luxer One system here, I got the package immediately, and everything was great. Since then, the (new?) employees in the office have instead chosen to take these packages hostage and not tell me about them until they're ruined and dripping wet. After the first time of this, I cancelled the subscription realizing they were going to choose to be childish. They yelled at me like I was the problem, saying it wasn't their responsibility to inform me of packages and that food packages didn't go in the system which I was never informed of. Another package got sent out despite my cancellation, and they just stuck it in the Luxer One system today, soaked and rotted, to teach me a lesson I suppose.

DO NOT MOVE HERE. This place is no longer habitable. Read More

Terrible experience, didn't like it there at all. Would not recommend.

There's GARBAGE on the hallways, stairs, and piles of it near the trash chute and trash compactor. I saw a rat the other day going to the room where the trash compactor should be (not there for unknown reasons for several weeks now). The smell was disgusting. People throw away their trash in the hallways (despite management asking not to). There are several doors and gates (like the one to the parking garage) that have been broken for several MONTHS and they haven't been fixed yet. Management... couldn't care less. Read More