I would rate it 0 if it was possible.
I've lived here a long time and want to give it a positive review but I just can't.
Rent hikes, poor matienance, and terrible communication from office staff.
If you are a resident on and need to reach them or need a matienance request, be prepared to go to the office because they will not answer the phone.
They will give no 60 day notice for you moving out, and instead spring a comparatively cheap rent hike a day after your 60 is up. If I had been given a... form before or on I could have avoided it.
TLDR: Just go somewhere else Read More

We have lived here for going on 2 years and the office staff and maintenance are amazing. we cannot wait to renew for another year.

The older reviews on here reflect Brittany Pointe which was the previous apartment complex here. Ascent at Jones Valley is entirely different management, floor plans and everything from what there was previously. My husband and I lived here for almost 2 years and we have loved it. We left for a year to try out a rental home and we are coming back home to Ascent at the end of our lease. :) Maintenance is responsive, the office staff are super nice, friendly and professional and we’ve never felt... unsafe here. This place is home. Read More

Old buildings, my place wreaked of cigarette smoke when I moved in, I was missing a toilet paper holder (which took weeks to replace), the resurfacing job they did on countertops and bathtubs was shotty work that left spray all over other surfaces… basically, if you just want a cheap place with literally the worst parking a place could have, then this is your spot.

These are older apartments, and the remodel was done very quickly and cheaply. The landscaping is nice around the main office and then neglected on other parts, but this doesn't help with the pest issues. There are many gaps and ways for these pests to get in your home. In the 1.5 years I have lived here we have had mice, and giant roaches. Pest control doesn't help when they are still able to get in and reproduce through the walls. Management and staff is nice at first to get you in, but then... the tone quickly changes whenever a problem arises. Maintenance is awesome; however, they can only fix what they are given a small budget and supplies for. They say they offer two clean swimming pools; however, the one by my apt has been closed and remains closed so far. Last I tried to use the fitness room it had many broken cardio equipment, haven't went back since. I have two pets, it was $300 for the first and when I got the second pet, one person told me it would be an addition 200 and the other 300. There's also small print in the lease that says they will charge a deodorizing fee on top of the non refundable pet deposit. The amount for this fee is not listed so they can make that number up. Regardless of the condition or smell from pets, they will always charge you this fee. Read the fine print. Read More