The only good thing about this building are the views and the extremely pleasant concierge staff at the front desk. Otherwise, the building has poor foundation - bad plumbing and shoddy appliances. The on-site management lead is rude, unprofessional and simply unpleasant to deal with. A lot of cosmetics changes with the new owners of the llc, but nobody fixes the basic issues to live a comfortable every day life.

Terrible place, the construction has been ongoing for 1.5 months and still nothing is fixed. They would start drilling every day (including Saturdays) at 8am, which completely messed up my sleeping schedule and the loud noise often gave me a headache. DO NOT COME!!!

I would strongly advise anyone considering renting at 888 S Hope to think twice before signing a lease here. My experience has been nothing short of frustrating and stressful due to the unprofessional practices and lack of transparency exhibited by the property management.

First and foremost, the lease agreement I signed explicitly states that parking is free for all vehicles, which was a key factor in my decision to live here. However, after registering my second vehicle, I was informed that... only one parking space is free and that any additional vehicles would incur a charge of $125 per vehicle, per month. Despite multiple requests, the management has failed to provide any documented evidence within the lease that supports these additional charges.

To make matters worse, they require all vehicles to be registered under the tenant’s name, a requirement that is not mentioned anywhere in the lease. This arbitrary policy seems designed to impose unjustified fees, as they have already applied several $125 charges to my account for vehicles that supposedly can’t be registered under their own policy. The inconsistency and lack of clarity are alarming and have led me to question the integrity of the management team.

On top of that, the management has implied that my vehicle could be towed if I do not comply with these dubious requirements, despite my ongoing efforts to adhere to the terms of the lease. This kind of pressure and threat, without any legal basis or proper documentation, is not only unprofessional but also highly concerning for anyone who values their peace of mind and safety.

Living here has become an ongoing source of stress and anxiety due to these unprofessional and unethical practices. I feel that the management is more interested in squeezing additional fees out of residents rather than honoring the terms of the lease agreement. The lack of transparency and the unwillingness to address these concerns in a straightforward manner have made it clear that this property management does not prioritize the well-being of its tenants. Read More

I have lived here for 5 years, but the main building systems and quality of life in this building have deteriorated significantly in 2024. Definitely not the quality luxury apartment building it was years ago or that I would expect for the high price. I constantly email management about these issues, but nothing gets resolved and it is frustrating to waste so much time just to get the runaround.

No A/C or ventilation on my floor so the hallway is always hot, muggy, and everybody’s cooking... odors linger due to lack of ventilation.

Extremely low water pressure in my apartment for 6 months with no resolution in sight just procrastination.

There is no cold water in my apartment, just hot water.

Trash chutes have been broken for six months so trash collects in the trash room causing odors and gnats.

All day water shutoffs occur every few weeks for “repairs”, but plumbing issues are not fixed.

The parking garage gate has been broken for months.

Construction/improvement projects are started but not completed, so much of the building is an ongoing construction area.

There does not appear to be adequate professional construction/engineering/project management for all the major building problems. They should prioritize fixing the major building system problems before changing paint color schemes, cosmetics, and ice cream socials.
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I've been living at 888 for more than 2 yrs. They change their management company this year and its absolutely terrible! The trash chute was broken for MONTHS! All resident on each floor now are just dumping their trash on the trash room floor like a small mountain and causing the fruit flies or whatever disgusting flies to multiply like crazy. HUNDREDS of fruit flies are hanging around in the entire building. I have 7 of them on my delivery food bags trying to take a bite on my food today. I'm... killing at least five of them in my apartment EVERYDAY! I don't know if the new management team have a really LOW hygiene standard or what. They also have unfixable plumbing issues and water leakage ALL YEAR ROUND. Expect to have water shut off (plumbing repairs) every two weeks! AVOID! Read More