Maintenance: The maintenance staff are great—responsive and efficient. Unfortunately, the office staff aren’t as effective.

Grounds: The complex looks nice from afar, but inside, it's littered with trash, dog waste, and dirty areas. The pool is hit or miss, often unclean and unheated. There’s frequent dumping of large items, and we all end up paying for the cleanup.

Safety: The garage gate often malfunctions, making it easy for unauthorized people to enter. The security staff are rarely seen,... and parking enforcement is lax.

Neighborhood: Located by the noisy freeway, with limited nearby amenities. The bus stop is convenient, but there are noisy pool parties and occasional issues with homeless individuals near the west entrance.

Noise: Expect noise from the freeway and loud garbage pickup, especially if you’re near the west garage. Noisy neighbors are also a problem, with the inept office staff failing to address complaints.

Office Staff: They’re friendly but ineffective. The focus seems to be on appearances rather than solving real problems.

Overall: If you can’t find a better place, this complex might work, but be aware of its many issues. Avoid the west gate area and consider a top-floor unit to minimize potential noise problems from your neighbors. Read More

I recently toured Griffis Mission Valley and had to leave a review based on my experience. The property itself is wonderful, but the people I met really made the experience a stand out one! Zoe, the leasing agent that I toured with, was personable and charismatic. She made me feel so welcome and made me want to be a part of the community. She showed me their recent upgrades to the apartment homes and, WOW, they look amazing!

10/10 experience and a 10/10 apartment community. I can’t wait to... move in! Read More

Beyond absurd. My car was towed inside the garage by leasing at 1am. My car was registered in the system and I paid parking every single month. Their reason was simply "my sticker was not visible" and "for security". For what security????????? They can clearly contacted me beforehand but no, simply towed away,
No communication or help from the leasing at all, I had to call the towing company myself and pay over 300 dollars to get it back in a weekday morning and missing school/work.
For all my... neighbors here, just watch out. I was still lost of words for what happened. Read More

This is the worst place I've lived at. Been under 3 different management in less than 1 year I've been here. Griffis is the worst of them all. This is what you're looking at for paying luxury apartments pricing, which also is getting increased:
1) constant water shut off, at least few times a month, sometimes even once or twice a week
2) we haven't had access to our mailbox in OVER a month and mails and packages are being stolen
3) their parcel locker is constantly not working either, more lost... packages
4) there are flies and bugs everywhere, it's just nasty
5) security is a joke here, not sure I've even seen one lol
6) cars getting broken into all the time, but now we are being charged more for parking too....but obviously without any of the current issues being resolved
7) also, they LOVE to ignore your concerns and complaints. Sure they have a community wall, but it is all monitored so they reject all your complaints and concerns. Not only that, they don't even bother to reach out to you to resolve these issues.

So if that's what you're looking for as your next home at a premium price, then maybe you'll love it here. Otherwise, just do yourself a favor and look somewhere else. Read More

My apartment is beautiful, and the staff here is very friendly and helpful!