There is always something wrong in this building, whether it's the elevators being down, the parking garage gate not working or any other maintenance issues for specific apartments, and the management team seems to have no regard for them or sense of urgency. Also, it's useless to submit a maintenance request or follow up using their system, because the maintenance team will ignore.

BED BUGS! The Dylan apartment building has bed bugs. A couple months ago I started getting bites at night and had no idea why. As someone that didn't even know what a bed bug was prior to this it was shocking to find out how carelessly the management team proceeded to "help" me. They lied and told me that the building had never had them before, despite hearing a different story from the maintenance staff. My apartment was uninhabitable for 3 months and after several failed treatments the... management team said they would no longer help me. The only way out of this nightmare was to break my lease and take everything I owned to a pest control fumigation center. Be warned, leasing staff will lie to you about the issues they are having. Don't waste your time and money with the Dylan. Read More

Whatever you do, DO NOT LIVE HERE! YOU WILL GET BED BUGS AND THEY WILL DO NOTHING ABOUT IT. Signing a lease at The Dylan was the worst decision I have ever made. Period.

I moved into The Dylan with all brand new, never before lived in furniture. Within a few months I began receiving bites on my body during the night. I INSTANTLY reported this to the management team. They sent their pest control company (they would not allow me to schedule my own), which told me there were no pests in my... apartment. The bites continued to get worse and I told them I believed it to be bed bugs and for them to please send out pest control again. It took a full week before they sent pest control again. This time they told me to "go see a doctor". Absurd. The bites continued to worsen. They sent pest control a few more times always failing to identify anything. Eventually, I stayed up all night and found bed bugs in my brand new headboard. I again immediately told management. This time I had to stay home and point out the bugs directly to the pest control company. Seriously? To nobodies surprise, all treatments by management FAILED. They kept telling me there were no bugs, I kept receiving bites. They eventually refused to treat my apartment.

Let me just say I lived here FOR MONTHS IN MISERY. There are not enough words to explain how miserable it is to try to live in a place infested with bed bugs. Ultimately, I broke my lease and moved out. I had to throw away all of my furniture. DO NOT. DO NOT. LIVE HERE. You will get bed bugs, management will not help you. Read More

The Dylan apartment building opened in 2014 and I've been a resident from day 1. The resort-style amenities and generous layouts make it a great place to live. Excellent social setting if you are in your mid-twenties / early thirties. It's on the eastern edge of West Hollywood (bordered by La Brea) so a bit of an up and coming area, but a lot of nearby development going up so will only get better over time.

If I win this contest I will be definitely be renewing my lease :)