I like the location of water tower flats and overall, the service has been good.

Water flats is a great community to live in , with every restaurant and store in walking distance.

Where to even start. Don't believe the reviews of this place. The new management company took over and completely botched the turn over. They lost all their resident information and had no clue who was living where. They had to post fliers on doors to survey who was living there. The online payment portal was down for the first payment and they didn't have the amount owed at the time.

They are hard to get in contact with. If you call their phone number it almost always goes to a central call... center that has no idea what is going on with the property and can not redirect or get you in touch with the actual on site management. When you do go in and talk with people it seems like no one has any idea what is going on.

Maintenance is a nightmare. Not only is maintenance slow, but they are rude. I got in a yelling match with one of them because he refused to inform me the status of my emergency maintenence request. He told me to go walk over the office and ask... That's your job man. I've also been fighting with them to get my AC fixed for 2 years...its been actually 3 years but the new management hasn't been in charge the entire 3 years. They refuse to replace the unit even after 3 parts were replaced and two refills of freon. I've been using a window ac unit for 3 years now because the AC overheats and blows hot air half the day. I can't put my total frustration with maintenance into words.

I highly recommend avoiding this place.
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The location is great but wow the management could not be worse. In the winter, a bird flew into our window and broke the glass, it took them 2+ months to replace the window while it was January in Colorado and through negative temps. It is summer now and 95+ degree days and our AC broke. After over a week of our maintenance request going unanswered, I had to call the office in order to get any sort of attention. Finally the HVAC guy came out and said we needed a whole new unit and are “on the... list”. It’s now been 3 weeks without AC while it’s reaching 100 degrees and still no word about when it will be fixed. Homeless people sleep in the open stairwell right outside your door and there are drug dealers that park around and deal out of this complex to the homeless in old town. At a minimum of 4-5 times a day you will have homeless people trying to open/ break into your car and digging through the trash. I’ve found guns and miscellaneous needles in the grass around the community. This is NOT A SAFE PLACE TO LIVE. If you’d like a peaceful community, this is not where you should be! I do not feel safe here and management couldn’t care less about your well being. Read More

The moving process was the easiest I had ever gone through. I did everything online, including signing my lease. The office staff is very friendly. It was a great experience and I love my home.