My apartment building burned down, none of the fire alarms went off in the whole building. Fire fighters just happened to drive by and see the fire. The building had no sprinklers. Despite the blatant neglect by AMC/Preserve at City Center they are refusing to reimburse residents for damages to their apartments.

Run away as fast as you can!! Do not waste your time with this place! No walk through with the leasing staff for our tour, and when we made the DUMB decision to lease, found that they had never cleaned our apartment or treated for the roaches we found during our walkthrough. We pointed out all the items that were not done prior to our move in, and we even tried getting things done immediately. Instead, we have lived here almost a year and have dealt with constant lack of leadership, no real... response system that works for maintenance items. And, they allow trash and other items to pile up. Have an old hot water heater that we finally got them to replace after multiple complaints sitting outside of our unit after nearly 5 weeks of replacement. We still have a large kitchen drawer that does not slide properly and falls out, and they have not corrected. Along with all the other items of more importance that we have had to deal with. TERRIBLE PLACE! Can't wait until our lease is up to leave!!! Read More

This place has left over 13 units without air throughout the summer. When you need things fixed they either get fixed half way or not at all. They don't leave people without hot water, air, etc.

I want to share invaluable insights into problems we are experiencing here. The goal is to help you decide if it’s worth signing a lease. Management used to be liberal with their balcony/patio policy. Recently, all tenants received several sternly worded notices reminding us that ONLY plants and patio furniture are allowed on balconies and patios. It comes down to nitpicking. The notices list a NUMBER of items that are prohibited including sun shades and bbq grills. Satellite dishes cannot... be secured on the outside of our balcony anymore. Fines run from $100-$250, up to eviction.

The grounds are equally “unsightly” and pet waste on sidewalks and landscaping continues to be an issue, which produces unpleasant odors when it rains or snows, not to mention contaminating the public waterways. Large piles of trash sitting around the dumpster. We pay an exorbitant CAM fee. The more we pay, the worse it gets. Filthy floor surfaces are begging for a power wash. I should not have to sacrifice comfort because I live in a depressed ‘hood. The area and community are unsafe and our vehicle was broken into. I feel that management should be overzealous about tenants’ rights in the same way they are overzealous about theirs.

We also take issue that management is entering ALL apartments FREQUENTLY to conduct “inspections”. Some of these tasks can be grouped together and done in one visit to minimize the unwarranted invasion of privacy, especially since a family member works night. It is also challenging getting things fixed. Hopefully, by sharing our HONEST housing experience, you can decide whether this is the right place to call home.
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This property is not professional. We are being contacted 2 years after moving out that we have to pay additional move-out fees without any previous notification of these fees.