Communication is still very poor as I never receive responses to my emails sent to the Manager

Maintenance sprays potpourri up and down the halls which enters our apartments which is bothersome as many of us are sensitive to chemicals rather than simply just removing the trash left in the hallways that's creating the foul odor

Been here for 11 months so far. I’ve been complaining to the office about our upstairs neighbors being absolutely obnoxious. Running, stomping, banging on the walls, kids screaming etc which is happening from 8am to around 1130pm on a daily basis. The office is not interested in making this kind of thing stop. They are more concerned with getting their money. I’ve lost my job and my fiance has been threatened his job several times due to us not getting to sleep until midnight and having to be up... for 5am which leads to us sleeping through alarms and being late for work. Due to this issue not being resolved, we’ve suffered with a hard hit to loss to wages which put us behind on bills. According to the lease, rent is “late” on the 10th. I was charged late fees on the 9th and then given an eviction notice on the 11th. Even with all the proof that was sent to them over the last 10 months. If you like your sanity, I’d consider a different option instead of this place. Read More

The leasing staff especially Tiffany has been amazing and the move in process has been smooth. I love that there is a year round pool and gym.

I currently live here, moved in August 2024. Horrible place to live. My roommate and I have experienced homophobia from the office, discrimination, vandalism in the garage that has yet to be resolved (happened early December), awful neighbors who accused me of harassing them, and now my roommate has been charged with "disturbing the peace" and "assault" because the office management team doesn't want to do their jobs nor communicate with their residents past getting them in the building. Andrea... and Tiffany are beyond discriminatory and have no customer service, business management, nor ethical conduct.
Andrea takes weeks to respond to emails, never answers calls, and is sporadically in and out of the office even during "open hours". Communication to residents via email makes it sound like residents are criminals (pics below of examples), they take random days off for themselves, and fail to follow thru with their word. I was promised a covered spot in the garage after a month of moving in, and now 6 months later I was told I'd have to pay $50 extra a month to have a covered spot as "spots are rare" - we have over 40 apartments available so how is a spot "rare"?
Additionally, my roommate was accused and committed for petty "disturbance of the peace" and "assault" because he has Autism level 1 and uses a clenched fist technique to calm himself during dialogue which was misconstrued as "assault" by the unprofessional ladies in the office. They immediately called 911 after saying "our lawyer will be in touch" after being confronted for not responding to emails or calls. I have never been treated in such a way living in an apartment building. They treat residents like utter trash and have zero respect for anyone outside of the office.
Maintenance takes weeks to do their job, if they do it other than walking around the building on their phones and smoking marijauna.
Do not move into this building!! Let them endure what it means to have incompetent hires not do their job and result in tenants moving out and not moving in Read More

Stayed here for nearly 3 years!
There are still some areas for improvement but over the years they have improved a lot especially on the amenities.