Very expensive and rundown building that smells like urine & beer with constant crime. Elevators & call box regularly broken. Dangerous area. Property management terrible, unresponsive and rude to residents

Overall, this building has suffered by being in a part of town affected by many of the problems facing downtown Denver. However, these issues have been exacerbated by inadequate management. Below are some issues I believe every future resident should be aware of:

1. There is no hot water in the building before about 7 a.m. This is a huge problem if you shower before work. As other reviews of the building mention, on-site maintenance cannot do anything about the problem.

2. There have been... various projects over the past year and a half that greatly inconvenience residents. I understand wanting to continue to maintain the building, which I appreciate, but some of the projects create undue and unnecessary inconvenience for the residents. One major upcoming project that I think all potential residents should be aware of is that from 9/13/21 to 7/8/22 they are upgrading the HVAC condensers on the roof, which will leave residents without heating/cooling for up to 20 days. The dates of the project even span some colder months (such as October and November) in which it is absolutely unacceptable to leave residents without heat.

3. The above mentioned project is probably the worst project to date. However, there have been other incidents where management has been insufficient.

4. Another example is requiring residents to move their cars from the garage for garage cleaning during All Star weekend. Again, I don’t mind the cleaning, but why did it have to happen during All Star weekend in which parking downtown was impossible to find?

5. Another example: The key fob system went down for about a week, and the garage doors were left open all the time, since none of the garage remotes would work. In an area like downtown Denver, this is unacceptable, and during that time, we experienced a homeless man doing drugs and sleeping in the stairwell, since he was able to enter due to the open doors.

Again, I understand the difficultly of managing an aging building in downtown Denver; however, many of these issues for residents could have been mitigated with better building management. In a building where you are paying high rent, high car parking fees, etc. I would expect better management.
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They have stopped caring for the tenants. New management doesn't seem to care at all. Sometimes they take days or weeks to respond to simple requests or even answer an email. It's really sad to see.

Berkshire management took over 2020 Lawrence and they are horrible and so are the people who work in property management for them especially the woman there on the weekends who has a nasty attitude and is so unhelpful if you even dare ask her a question or have a problem. We pay a lot of money to live here and there nice when your looking to sign up but after you move in they could care less about you or the maintance of your apartment or the building. The hot tub they show you on the tour and... say is being fixed is actually not up to code and they wont make it up to code so no hot tub, no pool, the front door to get in the building has been broken it wont open with your door opener and there's no other way to get in you have to wait for someone to come out then everyone runs in so dangerous at night, with no security anyone runs into the building. Homeless people hang out in front of building on the sides and block the sidewalk and easily get into our building at night cause the door is always broken. So sad that you pay so much to live at 2020 and the management cares so little about you and if you ask a question to property managers that work there they are so nasty and unhelpful they need to find a new job cause customer service isn't it. I cant wait to move out. Read More

I have lived in 2020 for awhile now and at first was attracted their location and the decent looking building. But... anyway there is a club open until 4 am across the street that pounds music until 4-430 Thursday-Sunday. We have tried fans our own music but it's so loud it shakes our bed frame. Good luck sleeping through it, endless boom boom boom through the walls until it stops for sure at 445. After noice complaint after noice complaint (even from my neighbors) nothing changes. 2020 sent an... email saying the problem would be solved and nothing. (Think it only pissed the club owners off cause it's been worse since the email) Also the homeless people are on another level outside and inside the building. Buy mace or a gun to carry with you for sure! I would spend your money on another apartment. I am trying to get out of our lease early. Whatever you do don't fall for what you see during the day time at this place. Read More