My experience at Roosevelt Park Apartments has been incredibly frustrating. **If you have respiratory issues or sensitivities to fragrances**, I strongly suggest you reconsider renting here.The air-freshening system they recently installed in the hallways and common areas has made it difficult for me to breathe. Management/owners claim it’s “natural” and safe, but even natural things like peanuts or poison ivy can cause harm. It’s obvious the system is used to mask pet and garbage odors, but at... the cost of tenants' health.

What makes this situation worse is that the management/owners knew about my health condition. I informed them the first time they installed the air fresheners, and they removed them when I explained how it affected my breathing. Yet, despite knowing this, they reinstalled the system, disregarding the impact on both myself and others.

In addition, I was rented an ADA unit without being informed. I didn’t need an ADA unit, but it was never disclosed to me that the apartment I signed for was one meant to accommodate someone with disabilities. To make matters worse, when I asked about moving to a different unit, I was told I’d have to pay a $700 transfer fee and wait six months before I could even apply for a transfer. This is unfair not only to me but also to someone who may genuinely need an ADA unit, who could be denied access because I was placed in it without my knowledge.

Additionally, I went without hot water for two weeks. It took several work orders and a conversation with the manager to finally get it fixed. That issue now seems minor after struggling to breathe in my own home.

Between the health concerns from the air freshener, the lack of disclosure about the ADA unit, and the general mismanagement, it’s clear that tenant well-being is not a priority here. Read More

Dryer barely works. Asked them to fix it several times and keep getting the runaround and still don’t have a working dryer. Their incompitent accountants have messed up my rent payments multiple times and end up getting huge suprise charges from mistakes made by them months ago. They frequently take weeks or even months to fufill maintence requests and there is no feasible way to complain about any of these things to someone who can actually do anything about it. Craig, the maintence guy, is... great, but they owners are so cheap they refuse to get a second maintence guy when one is clearly needed give their tenants working appliances for a “luxury” apartment Read More

The property is not in good repair and there are constant security issues that are exacerbated by a sinificant homless population living in Rosevelt Park, right across the street. Residents leave thier bags of garbage and other belongings in the hallways despite it being against tenant rules and the management does not seem to care as long as it is not on the first floor. The pool is nice but is often closed due to repairs. The residents are nice and most have pets which is why I am giving 3... stars. Read More

This place was great, but the location is pretty bad. Once or twice I had to go to 7-11 to buy food. The room service is great, though.

because it is very clean and well taken care of and anything I ask is immediately taken care of by manager, manager so caring and friendly