I have lived here for almost a year and I love it! The residents are super kind, everyone minds their business and management is great. Everything is about a 10 minutes distance either way you go which is very convenient. Maintenance comes promptly whenever something needs to be fixed. My deck has been redone and I can use it now. Parking is not assigned but I've always been able to find a spot.

so I've seen some pretty mixed reviews about this place, and I genuinely believe it's not as bad as they make it out to be- as long as your expectations are managed.

pros-
1.Renovated units with an energy efficient AC/Heating system
2.no issues with contacting leasing if there's a problem
3.good value for apartment size
4.balcony (currently getting renovated...I guess this could be a pro or a con)
5.decent location with easy access to Blueback Square and the WestFarms Mall
6. pet friendly AND... they have a cat in the leasing office :)

cons-
1.Depending on what building, parking can be a little bit of a hassle. there's no assigned parking and sometimes it means that you'll have to park in the auxiliary lot.
2. some of the residents are LOUD. I mean like blaring music at 4am and having arguments in the parking lot loud.
3. I have a renovated unit and there is some damage from poor installation. (overall though it's minor and it has been documented)
4. no laundry in unit BUT laundry is in the building. there are only 4 washers and dryers though. and they can get full quickly

some things to be aware of (and if things change i will update this review)-
1. I have not had a single bug in my apartment. according to other reviews, some people have had issues with bugs or mice in their apartment. I personally have not experienced this.
2. Be aware that the windows and sliding glass door let a lot of heat/cold/sound in. I winterized my sliding glass door and that seemed to help with the heat escaping.
3. the leasing office is fairly responsive to emails. I haven't had to call for anything, I've been able to reach them via email during business hours. they have also been pleasant to deal with, I'm not sure if the other reviews are referencing the same management team

One last thing! this apartment complex shares the parking lot with another condo complex. I think that's why a lot of the reviews are mixed. this review is specifically for Cove West Apartments NOT Westwood apartments (or whatever the condo complex is called).

overall I would recommend this apartment as a STARTER apartment. the price is fair for the square footage and location.

hopefully this helps! Read More

I've lived here for a year and half. They only have one maintenance worker who takes care of four buildings and his work is luke warm at best. The grounds and buildings are maintained poorly; the water is constantly shut off without notice. The office staff is unprofessional and very rude. If you submit a complaint they are quick to say that you are harassing them and will call the police on you. Convenient location but not worth the issues they have to live here.

The rent is cheap for a reason..The walls are so paper thin, the ceilings are barely there that you can hear every step of your neighbors, every sneeze and conversation. The management never does anything about the constant noise. Fake promises..they never built a gym like they promised, the balconies were supposed to be fixed after a year but now you can’t even go on them, the club house isn’t even open for residents. And good luck finding a spot at night! The laundry machines are constantly... flooded with water and the elevators are so outdated you can barely use them. Hot water turns off after a few minutes, try having only 5 minutes to shower before it gets cold. It’s overall an unpleasant living experience here at Cove. Live here if you want cheap rent and pretty appliances but after a while, you’ll want to run for the hills too. Read More

So many reasons. There is NO security whatsoever for a property this big and crime rate going up the area. Cars are being vandalized and stolen every night and the cameras either don't work or don't cover the parking lots. The office had made it clear that they are not prioritizing the residents safety at all by refusing to install proper surveillance or hire security guard for the empty security booth. Our porches have now been banned from use by blocking our doors only being able to open 6... inches for air. They charge extra for apartments with porches and won't reduce the rent for that even though it will likely be At LEAST aa year before porches are restored. There are rats, mice, roaches and bedbugs in EVERY building on the property. Water leaks and shut offs are regular.And on too of it all, they have the NERVE to consistently raise the rent. The ONLY good things are that the apartments are spacious and the location is convenient. I have been here 6 years and never seen this bad Read More