Crossing is great - can’t say enough about the amenities, really top notch compared to most other buildings in DC. Reason why I gave them 4/5 stars is I referred my friend to tour and he subsequently signed a lease yet I didn’t receive any kind of referral bonus like they claim.

Love love love the building so welcoming and concierge are helpful and awesome!!! Definitely enjoying my stay I haven’t seek the amenities yet but I can’t wait to start!!!

If you don’t mind taking lukewarm showers then you’ll love living here. I loved it here until a few months ago when the hot water started to become an issue. It’s been “fixed” but it’s never been the same. Every day my shower water is just meh and the pressure sucks.

I re-signed my lease over the summer because I was so happy here! Now I can’t wait for my lease to expire. If I’m going to pay over $2000/month for less than 500 square ft, I’d at least hope for a hot shower. I’m guessing I can... find it elsewhere. Read More

I fell in love with potential but have been very displeased with the upkeep. While the amenities sounded promising, slow responses from management, pests, filth and breakdowns weighed down what could’ve otherwise been a 5 star review.

I really don’t want to write a bad review because it means I’ve made a bad investment—and I still have 12 more months to live with it.

This building is visually impressive. The amenities, lobbies, event spaces, gym, and apartments all seem fantastic—on the surface.

Issues:
• Steam room
• Cleanliness of the wellness suite
• Apartments sharing air
• Improper ventilation
• Frequent loss of hot water

Someone is letting this building fall apart.

Since we moved in less than three months ago, the... building has been plagued with recurring hot water issues. Even today, there’s no hot water, despite the boiler company supposedly fixing it just two days ago.

The apartments do share air. Before signing my lease, I specifically asked if the units shared air circulation and was told they did not. However, I’ve come home to find my living room smelling like someone just smoked a joint. Security is slow to respond, and the leasing team is very upfront about their inability to enforce the no-smoking policy.

The amenities, like the wellness suite, look great during a tour. But once you actually use them, it becomes clear they aren’t cleaned nearly enough. People have even written messages in the grime on the pool tiles—like dirt on a car window—just to see if it would get cleaned. It hasn’t. The dry sauna is also filthy; sit inside, and you’ll quickly notice just how dirty the windows are.

The steam room hasn’t worked in two months.

When we first moved in, the apartment’s ventilation was very strong—almost too much. Now, the vents barely circulate air. Boiling a pot of water or preheating the oven is enough to set off the smoke alarms. I suspect this is also why we’re now experiencing more air-sharing issues; when the vents were stronger, the smell of other people’s weed was much less noticeable.

Management has been “fixing” these issues for months now. It’s time for them to actually fix it. Read More