I think this community has really improved. I know I cannot speak for everyone but they are trying their best and I love teh effort. They make everything easy for us. We have Keyless Entry on our apartments, we can put in work orders through our resident portal and we can even sign our lease electronically. We can do everything from our phones. I appreciate it as I work during their office hours.

Upon moving in the apartment I was given was not clean. The air filter in the unit was beyond filthy and the kitchen and bathroom had not been cleaned what so ever. Shortly after moving in I was notified that my cabinets and counter tops would be replaced. The original date for the install was set for Friday March 1st. The complex maintenance team nor did the management office notify me at all that there was a delay in the install. After calling and getting no answer I walked into the front... office, Then I was told the cabinet would get installed on Monday. Again no call no show on Monday March 4th for the install after calling everyday for a week past the original date of install I called the corporate office and the corporate office then got the complex team to show up and install the cabinet. To my disbelief the atrocious Craftsman's ship and extremely dismissive attitude of both the maintenance team and management office left my apartment in a mess and the work was not complete or fulfilled to what I was told. I did not receive new counter tops and the maintenance team removed the bathroom cabinets and did not place the doors or drawers on the bathroom cabinet. While in the process of staining the cabinet,the maintenance team splattered stain all over my kitchen. I attempted to wipe the stain off but it will not come off and I have contact via phone and email to have this issue corrected and they have not contacted me back. I will not be held liable for the damages Read More

The day I moved in, my carpet was covered in hair, paint all over my floors and cabinets, and ants. The bathroom mirror and sink is errored still! I turned in my inspection of issues and not one thing has been resolved on the list. I have been here 3 months on my 12 months lease. Within this time, I have had so many issues. A squirrel chewed through my ceiling THREE times and it took weeks to fix my ceiling and remove the squirrel. The water has gone out twice. My AC has stopped working. The... bugs here are disgusting. I have ants, spiders, flies, cockroaches, and now I have fleas. They send "pest control" every Thursday yet, my issues haven't been resolved. My apartment is not insulated correctly and they came to fix JUST my window. I was told they were going to paint over the insulation but a month later, nothing has been done. This apartment is not worth the money at all and I will not be living here again nor do I recommend living here. Read More

The price is tempting but do not do it. Im literally standing in my apartment and multiple fleas are jumping on me. What was the rush to make us move in as soon as possible when the apartment wasn't even move in ready? On 4/28 prior to us moving in it was noted by the pest control on the card that there were fleas. Did you bother to even to have the whole apartment treated? Counter surfaces were dirty with hair on them , cabinets had residue on them. We got supposedly new carpet but there was... trash and dirt on it. The walkway is dirty, and the patio needs to be pressured wash. Read More

My experience with wood hollow was a great one! One of the staff in particular was extremely helpful in making sure i was given top kmotch service, Ms. Chardonay. Made me feel like I was important, listened to my complaints and compliments on the property and responded very kindly. Great place to live!