f you're looking for a stress-free apartment hunt, look the other way from Metro Edgwater. My experience, sadly, was riddled with incompetence and a complete lack of human understanding.

It all started with a hopeful application. Within 12 hours, however, unforeseen medical developments demanded my immediate attention, forcing me to withdraw from the process. Understandably, I needed my $900 application fees and deposit refunded. This, apparently, was too much to ask from Metro Edgwater.

My... eight phone calls were met with a revolving door of excuses and empty promises of callbacks. Not one call was returned. Finally, a desperate email to Tiffany, my initial contact, explained my situation and the urgent need for the refund. Again, promises were made, deadlines missed, and radio silence became the only response.

This isn't just about the money—it's about the utter lack of empathy and professionalism. In a time of personal crisis, Metro Edgwater's management team couldn't be bothered to offer even the slightest courtesy. They turned a stressful situation into a nightmare.

To anyone considering Metro Edgwater: save yourself the heartache. This building may look shiny on the outside, but the management cracks under pressure, leaving residents feeling abandoned and disrespected. Do yourself a favor and choose a place where basic human decency isn't an afterthought.

This one-star review isn't just a warning, it's a plea. Think twice before entrusting your home and well-being to a team that fails so spectacularly at both.

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