There's absolutely no excuse for a 9 floor building in downtown Orlando to have all 3 elevators down for multiple days. This is very clear evidence that management is very slow to respond, does not take issues seriously, and very cheap when it comes to maintenance. The property is old, and the management is not cooperating with what needs to be fixed. Elevators are not an amenity. Elevators are not a luxury. they're necessary for access to all residents, including the ones who are in wheelchairs... . There's absolutely no excuse for the elevator problem to be prolonged as it has. 911 was called yesterday to extract a resident from the freight elevator that for stuck. That's a horrible and terrible waste of time for the city's emergency services. Management does not care about lake Lucerne Towers image in the Orlando community. Read More

In the last two years the management has declined along with the interior of the property. They recently poured money into fixing the exterior of the building, but neglected to fix the elevators. Instead they wasted money on the landscaping over the residents elevators.
People prop open exterior doors letting anyone just walk in, instead of of using the entrance that requires a card. Big security risk and management doesn’t care.
I would not recommend this building if you value safety and... functioning amenities. Read More

I thought the management team when I moved in was bad but the new team is a joke, especially in times of crisis. I was told that my security deposit ($1800) would be returned within a few days of my moving out, but the new team is not respecting that. I have called three times and sent multiple emails since moving out a week ago and every time I am told that the office manager is “out of the office right now” and to “try again tomorrow”

this is a trashy place with really bad management. Please do not consider staying at this cheap place although it is close to downtown. The manager would spy on you every day and every time.

I would Stay away from this apartment. The management is a total mess and they would try every way to make your daily life hard here.
Few things to note before you plan to rent at Lake Lucerne –
Remember at first, the people in the office will be nice and act like nice people to you but eventually once you have signed the lease, everything changes right then.
The uHaul vehicle we brought for moving our stuff was towed next morning because we parked the vehicle for the night in the parking... during our moving in. We had to pay $260 for the tow.
You cannot have friends or guests over to your apartment according to the Manager Kate. Your family cannot come to visit and stay with you here for few days.
There is trash everywhere in the parking lot and living floors.
The swimming pool is really dirty, and the gym machines are never lubricated. They always make noise or either require repair.
I signed my lease in June 2019 and cannot wait for May 2020 to come sooner.
The apartment is under repairs for the next six months so there are construction workers everywhere and you must be cautioned while walking around anywhere outside.
This place gives me the worst vibes ever to stay.
Even after all this if you plan on staying here, please read the lease agreement and I am sure you will change your mind.
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