This place is infested with roaches and management isn’t doing anything about it

Dealing with this establishment and its team has been one of the most atrocious experiences I have ever encountered. On,10/21 I applied for a 1x1 ready for move-in on 12/15. On Monday, 11/6 I received an email stating that there was an update regarding the apartment I initially applied for and that it was no longer available. I was given an alternative replying instantly with my choice, and never heard back. Yesterday I spoke to the leasing manager to verify if they received my reply and to... check where we are in the process. During that time, she was thinking out loud and said she needed to make a call and give me a callback. This was at 11:28 am. It is now 11/9 and we are quickly approaching the 4-week mark. They have once again left me in limbo without a decision or answer to any of my calls, chats, messages, or emails and it is ABSOLUTELY UNACCEPTABLE. If you choose to apply for a living space know that it will be an obstacle to communicate with someone or get an answer. Read More

This is a horrible place to live, no matter what I did or what the supposed "exterminators" did. I COULD NOT GET RID OF BUGS. It got to a point that I was afraid to use my cabinets or set my dogs food bowl down.

So many roaches and lizards.

AC went out consistently. My dog got infested with fleas INFESTED every time we walked in the dog areas. I had to resort to walking her away from the dog areas.

There are strip clubs across the street and hookers and homeless people are always walking up... and down the street. Not to mention the gate was broken all the time.

ALSO I had bed bugs the moment I moved in.
Do not fall for the pictures or the model. Ask to see a real unit or just drive in. See the buildings for yourself. Read More

!!!!DO NOT MOVE HERE!!!! I would honestly give ZERO stars if I could. I have lived here for three months and it has been awful! To start when we first signed we were supposed to move in on the 30th of December and I signed a month in advance, then I get a call 13 days before we were supposed to move that our unit wasn't ready and they asked if we would be okay with the smaller unit which was fine so we said yes. Fast forward to December 29th my husband, our one-year-old son and I pack up and... start our drive from Mississippi to Orlando to move in the next day only to get a call with them saying they are closed on the 30th and we need to move in on the 29th or not until after the new year, and I tell them we are driving and I don't know if I can make it and I ask why they changed the move-in day without telling us and she said she does not know who I talked to but they have never been open on the 30th even though my first welcome letter says move-in day 30th! So we finally make it to the apartment and I am gutted! the gates that they advertise on their website DO NOT work and our apartment was not cleaned at all. After the new year when they finally open back up, I turn in my walkthrough to get things fixed and was told that they would be in to fix it within the week fast forward to three months later and nothing has been done. I have called the office every other day to talk to the manager who is never there and when she is she never calls me when I am told she will. one of the maintenance guys came to "fix" the mold in our kitchen but just put a baseboard on to cover it. The whole complex has trash all over the grounds that took them weeks to clean up. My son's bathtub was fixed the first week we moved in but was done so badly that it is peeling and growing mold and cuts my son, and non of the tubs have stoppers that have been put in as a work order and no one has brought us any. The smart home system that we pay $20 a month for does not work and they are still making us pay, I was told the manager was working on it but I don't understand how when she is NEVER here on property. Plus the roach problem is insane! Read More

The model is great. You’ll want it because of the model then they’ll say you can’t see your apartment right now cause it’s being refresh with new flooring etc. Then on the day of move in you walk in you’re hit with the scent of Clorox, holes in the walls, roaches running around the cabinet, but at least the counter tops are nice lol. Thank god I didn’t sign the lease I couldnt imagine being roommates with roaches.