Amenities don’t work. Pool has been down for 12 days (including over Memorial Day weekend) no updates on when it will work. Four treadmills in the gym but only one has worked since March. They say they’re on back order but Amazon has plenty available for shipping tomorrow. Not one office person that was here in March is still here- not sure what’s going on but seems to be going downhill. Maintenance for issues in the apartment is great- only reason this isn’t one star.

I just moved in, and Jesse has made a stressful situation very easy and enjoyable. Nice apartments at reasonable rates.

Absolutely horrible. My wife and I have lived here for 3 years, and it continues to get worse and worse. Not just from a quality standpoint, but also with management. You are paying for a gated community, but if you live on the North side, the gate has been broken for all 3 years we have lived here. In addition, we have had constant electrical issues in our apartment, and the apartment refuses to call an actual electrician. They will send out their onsite maintenance who has electrocuted himself... several times. The issue is still not fixed, and we have no overhead lights in the master bedroom. The worse part is the air conditioning unit. The air conditioning unit breaks at least once a month, and you will wake up in a sweat and spend all day with an apartment that is above 80 degrees. Again, they refuse to call an HVAC company and just send onsite maintenance. Last month we were woken up by our smoke detector due to smoke coming out of our vents. Again, just a temporary fix that led to us without air conditioning a few weeks later. Read More

My air conditioning unit recently went out in my Oasis apartment. I contacted the front desk about the issues on a weekend and within 30 minutes Mike with maintenance arrived at my door. He showed up ready to correct the problem. He was attentive as I described the problem and the solutions that I tried prior to contacting the Oasis team. After he conducted several tests both inside and out he communicated what he did to take corrective action. He also communicated that he would follow-up... to check on the status to ensure everything was running smoothly – to Mikes credit he did exactly what he stated and followed up on his work.

One of the promises that Oasis states is that they are “driven by customer satisfaction.” Mike is a testament to customer satisfaction. I see him greet customers by ‘name’ and never hesitates to stop if someone wants to discuss a maintenance issue. As a customer, I value the family environment that he creates, his communication on corrective actions, and preparation for the job so that his disruption or footprint is minimized. Mike, thanks for all you do for the Oasis family-tenants and team. Read More

Oasis at Brandon delivers on excellence, for a hefty price. Only problem encountered was the ramp lights in kitchen/living area burn out quickly and maintenance refuses to pay for bulbs, so they now request you to buy your own bulbs.