No le puedo dejar ninguna estrella por que no me permite.. pero eso es lo que merecen. Durante dos años hemos cumplido con nuestra responsabilidad de pagar a tiempo todo cuanto ustedes han exigido y sin un solo retraso, no obstante estamos cansados de el incumplimiento y dejadez que repetidamente ante nuestras notificaciones y quejas ustedes han presentado.. Hemos sufrido 2 inundaciones ocurridas por la negligencia de empleados poco entrenados haciendo trabajos técnicos entre el 10 y el 13 de... septiembre del 2022 que han resultado en pérdidas de pertenencias que nadie ha repuesto, Hongo en las paredes por motivo de la constante humedad que ha quebrantado mi salud. El poco mantenimiento a áreas comunes que utilizamos con frecuencia como el salón de actividades. Las lavanderías y el gimnasio que utilizo para impartir mis clases que es con lo que obtengo mi sustento. Facilidades por las que pago mensualmente y las que por meses han estado sin los servicios esenciales como el aire acondicionado lo que hace que no sean utilizables y que están inoperables e incomoden a mis clientes. Y por último y lo que detonó nuestra decisión es la construcción que sin notificación previa decidieron realizar el día julio 14 en el piso superior que provocó que no pudiéramos utilizar nuestro baño por dos días ya que de el techo bajaba tierra, agua y desperdicios, sin mencionar los martillazos y ruido excesivo por dos días consecutivos tuvimos que sufrir por más de diez horas diarias.

A este punto es intolerable y muy frustrante para nosotros acudir a la oficina y no solo que la respuesta sea que si no nos gusta nos mudemos, o lo peor que los encargados literalmente nos den la espalda y nos dejen con la palabra en la boca fingiendo no saber español, como fue el caso de esta última vez que fui. Las excusas y el poco profesionalismo de los empleados es totalmente inaceptable, ya que ellos son los llamados a resolver las situaciones que ocurran en la propiedad y canalizar los servicios, y cuando acudimos te miran como si les molestara que vayamos a reportar situaciones.

Aquí les estoy dejando las llaves de la puerta de entrada tanto como los beeper del portón que nunca funcionó, así como las del buzón y la llave del gimnasio que tampoco pude utilizar. Vergonzoso ver con que descaro cobran tan caro por una propiedad que definitivamente parece más un proyecto público que una comunidad privada para vivir. Read More

Avoid this place at all costs. This is an honest review by a tenant with multiple years at the complex. My A/C stopped working 3 weeks. After the failure to properly diagnose the issue at first, it was determined another part was needed, which they orders. The part arrived, but the landlord notified me that it would be at least another week before they would get around to installing. It’s summer. It’s ninety degrees, and this landlord, and its owner, Blue Roc, are perfectly comfortable not... upholding their part of the lease agreement, and letting their tenants suffer needlessly. Keep in mind, these apartments are nearly 50 years old - they break down a lot. Go rent somewhere else, and make sure whatever you find isn’t owned by Blue Roc, who won’t even return phone calls. Read More

The neighbors don't care about their community. Trash can be found in the wooded areas or simply throughout the parking lot. They don't pick up after their dogs. The trash compactor is always full because the tenants are too lazy to open the door to check and see if the compactor is full so they leave the trash on the outside of the compactor. I witnessed on multiple occasion tenants taking out 3 to four bags of trash, which is why the apartments have roaches. I can't wait till my contract... is up! Read More

I WISH SOMEONE HAD WARNED ME BEFORE I MOVED HERE!

1. Pest issue- Termites, palmettos, fruit flies DAILY!
2.Electricity - If you live in the back part, you lose it while the front does not! So ridiculous!
3. Paper thin walls and floors - My neighbor listens to their TV all the way up late at night, I can hear domestics arguments and the make-up moans & gasps afterward as if it were behind rice paper. It’s like they are in bed with me!
4. Laundry rooms do not work and do not have ac in 2/3 of... them. Constantly broken!
5. Normandy Gate is closed to residence and EMERGENCY FIRST RESPONDERS! I’ve seen them get stuck at it twice to and have to back up and find a different route. This place is not easy to get out of onto a main road to trust me, god’s honest truth, you don’t want to live here. I moved here because of that gate but they do not care about you, you will become a rent check to them, that’s it! They closed it illegally and must’ve got in trouble because they had to open it until the State Fire Marshall paid them a visit to inspect. If you are going to close it, give us residence access to it, we paid for the gate anyway! But don’t worry, if you pass away as a result of EMERGENCY PERSONNEL not being able to get to you, Blue Roc still wants their money, it’s in your lease! They say they installed the gates to keep people from dumping, the back one is closed yet there was a beige couch by the trash just last week!

6. They use your rent for junk stuff like popcorn nights, door hanger to tell you when your rent is due and a music room that you cannot enjoy! Oh and useless laundry hook-up in Building 9. They put floor tile up behind the stove counter and called it “mosaic”. This place is ghetto but they say luxury. It’s ghetto!!!!
7. People use the pool like a community toilet. This year alone it was closed 3-4 times because people would bring their friends and family (LARGE ANNOYING GROUPS) over and their kid would leave a floater in the pool. GROSS!!!!
8. Parking lot out back floods during light rain storms, bring a canoe! No walking the dogs either because they sidewalks also flood because they drains are clogged!
9. “Corporate” aka BLUE ROC PREMIERS, DOESN’T CARE ABOUT YOU! YOU ARE A RENT CHECK THAT’S INCREASED BY 20% AT YOUR LAST RENEWAL BECAUSE THEY DON’T CARE AND BLAME IT ON THE MARKET BUT THEY’RE RUNNING A GREEDY SLUM AND STILL SAY THIS PLACE IS FABULOUS AND LUXURY. THIS PLACE IS FAR FROM LUXURY!

When my lease ends, I’M OUT OF THIS DUMP! Read More

1st day I moved in AC leaked water. Luckily replaced within the week. Flooring started lifting up after a month of living there. Tried to get it fixed but they would not accommodate storage for my belongings (studio). Walls are thin and could hear noise (possible complaints to and from neighbors). Plumbing is poor as I have a backed up sink over a month now after reporting it 2 times. Rent was raised regardless of issues. I tried to address to Emily but she would not even see me and said I had... to renew regardless and could not even address any of these issues. Definitely do not recommend as it will not be a great stay and the staff do not care for the tenants. Read More