1/23/25
Used to be great, gone down hill with loss of staff members
I started renting at the Monroe in 2022 and when I first rented I LOVED living here. Rent was decent for the amenities, the part of town, being near Bobby Jones, the leasing office/maintenance staff were great and helpful. It all went downhill from there.
Two members of the staff left, Nate and Jessica (there is another Jessica there now, it is not her obviously). And LeShaun from the maintenance team left as well. Their loss was felt immediately by many renters. The three of them went above... and beyond to make people feel comfortable, have their needs addressed, etc. They how to retain tenants and keep them happy.
Worth mentioning that the pool is great, the gym is small but it has all the neccessities, and the rooftop is cool.
In 2024 I moved out of my unit to a new unit in the property and my rent went up expotentially. (Between 2022 and 2023 it went up by only by about $100). We were paying almost $2600 for a unit less than 1,000 SF. At the time I knew I was getting screwed but let them because my lease was about to end and I didn't have the time to figure out a plan b.
Not even 9 months after signing that new lease in 2024, I broke my lease and moved out. I found a place with the same (if not better amenities) walking distance to my office, for 200 more SQ FT for $300 LESS a month. Then I go on the Monroe website to see what they've listed my old unit for? ALMOST $500 LESS THAN WHAT I PAID FOR IT. All this is to say that there are better places in Atlanta for cheaper. Although if my unit is $500 less then maybe it is worth it for the money LOL.
Last thing I'll say is they love charging all these random fees on top of rent. Pest control, parking is crazy, an amenity fee (my current place doesnt have this as a seperate fee), trash valet (that I never used because the time is so inconveinent) and they don't include that in the price on the site.
Review from Apartments.com
Property Manager at The Monroe Atlanta responded to this review
We appreciate your candid feedback and are sorry to hear that your experience at The Monroe fell short of your expectations. We understand the importance of maintaining a consistent and helpful staff, and we regret that changes in personnel impacted... your experience. Our goal is to offer a comfortable living environment, and we acknowledge the significance of your concerns. We also appreciate your positive comments about our amenities. We strive for transparency in our pricing and fees, and we apologize if this was not clearly communicated. Regardless, we wish you all the best in your new home. Thank you, The Monroe.