I moved here in 2019. There have been a few changes in office staff during this time. However, the current staff is friendly and attentive. The maintenance staff is awesome! I like this property overall for the good location and my building is relatively quiet as I work from home. Any disturbances are quickly addressed to keep our community safe. I enjoy the amenities and close proximity to many locations. Most likely, I will continue to rent here until I decide to purchase or relocate.

Cons- When we moved in, the apartment was nasty; mold all over every windowsill, dirty carpet, pest issues, and it smelled terrible. I wish I had more pictures for proof, because now that we are moving out, they are charging 1000$ for damages for "scratches on the stove", carpet damage, and somehow they used $200 worth of paint to patch up a few nail holes. This is extra infuriating considering some of the issues we put up with there: our washing machine broke and the apartment flooded, the A/C... broke numerous times, terrible ventilation causing mold to build up no matter how many times you clean it etc. The pool is nice if you can find somewhere to sit that doesn't have blunt wraps or empty cans laying on the chair. It's also a pretty dangerous area, multiple people have been killed within a quarter-mile of the apartment in just the last few months (look it up).

Pros- not too expensive, close to marta, maintenance is responsive, staff are nice Read More

This community is nestled in a quiet area of Lindbergh. It is an older property about 20 years old so as you can imagine some things required the attention of maintenance. Marco was assigned to address my issues and he was nothing short of AMAZING! Thorough, communicative and willing to address all the issues even committing to return to repaint areas he had to fill and sand. I am pleased to know they have a maintenance ram committed to excellence. This speaks volumes about a property as the... upkeep is super important to residents. Thank you Tuscany!! Read More

The requirement for the 60 day notice is buried deep in the lease and -after living somewhere for 2.5 years- you tend to forget about the intricacies. I didn’t receive a renewal letter by mail (but lots of my mail got lost in my time there). The digital renewal letter was attached to a formality email. That letter was 3 pages which were: Page 1) The new rates for re-upping my lease. Page 2) Talk about amenities and how great they’re reviewed online! and Page 3) Formalities and sign off THEN in... smaller text tucked away is “Failure to give us 60 day notice etc”. I, of course, didn’t read all the intricacies of the renewal letter as I was busy with my dad being hospitalized with COVID at the time. I got hit with a fine of over $2000 for my 1 bedroom apartment. Renter beware and maybe look elsewhere. Read More

I haven't officially moved in to this complex yet so stay tuned for an updated review when that happens, but so far my experience with Tuscany has been incredible. The leasing office is very responsive and friendly by phone and email, they laid out all of the costs for me, and the no-contact move-in process has been very easy as well.

I think it's worth noting that you should take all apartment reviews with a grain of salt. 99% of apartment complexes have reviews saying "DON'T MOVE HERE!... YOU'VE BEEN WARNED!" that give a bad rap to decent apartments. I believe if you are nice to the management, they're nice to you. I look forward to learning if this is the case with Tuscany when I actually move in. Read More