Just because a tour is nice does not equate to this being a good place to live.
This place was fine to begin with but things add up quickly. The most glaring issue is the noise that comes from VERY heavy-footed upstairs neighbors. I have dealt with a very glaringly inconsiderate/rude upstairs neighbor with irregular sleeping, meaning I am woken up at all hours of the night and throughout the night due to stomping. This stomping is obviously done on purpose, because it is done with so much impact... that it shakes my furniture. Sometimes this means I am woken up intermittently from 1 AM-6 AM. I have contacted management SEVERAL times throughout my time being here about this, but they have done absolutely nothing, because this continues to be an issue. So, if you want to live here, don’t expect to actually be able to sleep :)
The “state of the art” gym is not that at all. All of the equipment is outdated and 3/4 of it is actually broken. The dryer that the apartment sucks at drying, and takes several cycles to dry your clothes. The apartments themselves are also pretty obviously shoddily put together - doors don’t close because the doorknobs and frames are misaligned, the floors are crooked, etc.
the only pros are: the location. Maintenance is pretty quick. Read More

New Emory student and toured the area with Brandi from the leasing office who was amazing and gave a wonderful tour! I saw the furnished unit and was really impressed at the amenities and pricing. Tour was very informative and the place looked beautiful!

Management is unempathetic and rude. They prevented me from subletting my apartment to a person just because that person had once before called their office to inquire about available units. Can you believe that?! Ridiculous, shady, dirty practices. I complained to the parent company but they didn't assist me -- I recommend you do NOT do business with such immoral landlords. The maintenance crew had terrible attitudes and didn't want to do their job. Management and maintenance refused to fill... all the holes in the apartment to prevent roaches from entering. They prefer instead to charge tenants fees for increased pest control, which still doesn't really work and is probably causing environmental damage. I complained about the secondhand smoke getting into my apartment from neighbors but was told that because this isn't a smoke-free apartment, management can't do anything. There were two burglaries/robberies in this apartment complex in the two years I was there. The doors of the apartments are very old and flimsy, they almost don't close all the way. A few hard kicks and you'd better bet a criminal could get right in. Appliances and shower head problems -- again, old stuff, bad maintenance. Maintenance crew have bad attitudes. They prefer never to work. The floor plan they showed me, by the way, as a show room before I rented was better than what I got.

I lived in two different units across two years. The only benefits of living here were proximity to Emory and proximity to nature trails. Live somewhere else is my recommendation. Read More

I am truly happy and thankful to the leasing office team! Especially Caroline! She helped me out in a very difficult situation with amazing attitude and professionalism! Can't thank her enough! No wonder my experience at Clairmont Reserve was 100% positive with no issues for 2 years.

It is very disapointing to findout that the real room (atleast the one I was given) looks nothing like the one on the website. The one on the website looks modern and stylish while the real one which claims to be "fully furnished" has very cheap looking furniture and the room looks very old. On top of this the aircon wouldn't stop leaking and makes loud noises at night even after calling the maintanance to have a look. Last but not least they are COCKROACHES everywhere no matter how manytimes... you have them to spray your room. Read More