Do Not move here. Rent is too high for conditions of living spaces. And leasing office treats residents with disrespect

The past year of me living at the Retreat at Arc Way have been filled with ups and downs. More downs than ups, though. Aside from their lack of skills in the leasing office, the pest infestation is horrible. Be prepared to pay monthly for pest control and still have to live with roaches(even with a clean unit). Be prepared to not get your deposit back when you move out. They bill your utilities in arrears so you are guaranteed to move out with a balance on your account. But they don’t tell you... that when you sign a lease. Be prepared to not have the convience of ordering delivery. Most returants do not feel safe delivering food to this neighborhood due to the robberies in the past with delivery drivers. Overall, be prepared to not be able to enjoy the comforts and amenities of this neighborhood. Read More

The worst place i’ve ever stayed. The first month i moved in, my apartment was filled with cockroaches. The second month, my new car was hit by a resident. It’s just me and my boyfriend that stay here and we do not make any noise and we keep to ourselves. One day when i was home alone, i saw a tall dark figure looking at me and i didn’t get a good look bc i was scared out of my pants. When i brought it to the managements attention, it seemed like they could care less. I have also been paying my... rent on time every single month that i have been there but on the last month i was there, i didn’t have the full amount and they were giving me fees on top of fees and i kindly asked if they can give me an exception because i’ve been making my rent payments ON TIME for the past 11 months and they gave me a big fat no. They wouldn’t even take partial payments or even waive the late fees for me. All things considered, it was a horrible experience living here. There is no friendly neighbors here and the management is terrible. Do better. Read More

The apartments are over priced. Bugs are everywhere we have to buy spray to keep it under control on our own. The one time pest control came they didn't do anything and said they would come back the following week and NEVER came. Didn't bother to contact them. Our carpet was never installed correctly and now it has risen. Our bathroom has mold that they just painted over. We were promised new stove and fridge when we first moved in last year and they never replaced anything. The mirror in our... bathroom was broke. The old mangement was horrible. The new management is ok. When something is broken they determine if it is wear and test or if you broke it. If it is wear and tear they will say that you broke it cause then they charge you to fix it. ?? it's alot of work that needs to be done. Oh they changed the kids park to a dog park so it's no place for kids to play. We can't wait for our lease to be up!!!!!!!!! Read More

I Lived here 18 months and the last 8 months was horrible due to new management they are all about money and do not care about your problems, we finally moved out when lease was up and they sent us a bill of almost $400 dollars talking about an insufficient fee because we didn't give a 60 notice which was delayed because they did not give us options on renewing lease until after it was pass 60 days. I don't know who took over these apts but new management sucks do not rent here