Great management, spacious apartments with great upgrades, nice community.

Yes, the apartments are very spacious & for a good price but let me tell you it is not worth it. If you value your necessities such as reliable plumbing & air conditioning, this place is definitely not for you. If you have an issue, you will be unable to get ahold of ANYONE. They make it impossible to get to management. You will talk with a representative on the phone that will then pass your issue to maintenance and then you will be lucky if they ever show up. If they do, the issue will just be... temporarily fixed. The grounds are disgusting. If you have any pets, it's incredibly hard to take them outside without them eating trash, cigars, or even stepping on broken glass. There is no security measures at the entrance to buildings (a key, keypad, door code, anything). I can't recommend this place less. Read More

I have lived here for two years and I recommend to anyone that will listen to please consider living somewhere else, on the surface it looks great but even the remodeled units are floppy, maintenance has always avoided my requests, I can NEVER have any luck getting someone to call me back from the office. Although it is under new management now they work out of the office and phone calls are filtered though another party that has no idea what complex we are calling from. I’m not a picky high... maintenance person but even the bare minimum is a challenge to receive here, there are better options for the price range. Read More

No one answers phones or responds to emails. Went to office one day and the maintenance guy was the only person there he said no one ever comes in to work. Not sure what's going on here but save yourself the hassle.

Of all the emails I sent this past month for many questions/important info, not a single person from Tricap Residential Group has replied since April 19th. I submitted a maintenance issue that was resolved without any work actually being done on the apartment. The office is always locked and their number is impossible to reach (if they reply to this review with the same email as previous replies, it will conveniently have a typo)

I will give a higher rating depending on how they reply to my... countless attempts to contact them, including one email chain still in limbo after they towed my car in January during the holidays (the day after I asked if their scheduled towings included my car, to which they assured me it was not).

If you want to live in an environment when each and every issue from critical to petty involves a months long struggle to communicate with any human being while they consistently remain deliberately evasive, then this is the apartment for you. Read More