What an uninhabitable dump this place is. They are so unhelpful/don’t really do anything. 31 days of leaking water in bedroom with 2ft hole in ceiling for weeks. Then living room ceiling started leaking water and they never fixed it. Heat was out for around two weeks or so. Water was out for over a week or so. Chicago Renters Right, Alderman & Department Of Building is helping with this. 10 minutes after Department of Building went to my uninhabitable unit. I got call from Horizon about them... agreeing to pay $200 a night for hotel until issue was resolved since unit is uninhabitable. There is so much mold in the unit, my friend almost had allergic reaction while helping me pack and Horizon didn’t care. They refuse to pay me back for hotels even though I have it in writing. They do terrible job responding to emails/questions. This building is under fire with violations from what I was told. Stay away from this awful reality group. Read other reviews and notice the poor ratings. I made that mistake. They will most likely try and find cheapest contractor to fix your issue, meaning good luck getting issue fixed in timely manner. They left power and lights on for days while I was gone since I couldn’t live there safely… they turned off power to fridge for some reason. Due to the nasty mold/leaking water and fridge, they made this place smell disgusting. Hopefully they don’t paint the mold over Read More

Wish I would’ve read the reviews before loving here. Worst apartment experience! Everything was good for about a year, but after that year my apartment became infested with roaches. Worst thing about that is I know I took some with me to my new home. On the other hand management was cool, but she always wanted to do tours and have pest come while I was not available with a dog home at that. I was extremely uncomfortable, but different strokes for different folks! Parking drove me crazy and so... did them water bug cockroaches in the lobby my friends would see when coming over ?????? so embarrassing. Zhana is great with management but the roaches drove me away! Read More

Where to begin - management couldn’t care less about its residents or the property upkeep. Someone broke into the building and shredded everyone’s mail and packages? No problem - management will just send out ANOTHER email saying to “promptly pick up your packages.” When I say this happened over and over again…don’t risk it. The building is outdated and there was a cheap attempt to decorate-away the buildings age. It’s ugly too! What a waste of $15 from Home Goods.

incessant maintenance requests that are never resolved. Plumbing leaks and cigarette smoke protruding every inch of the unit. The roach infestation is a nice touch too. Disgusting.

This complex is full of extremely loud and rude neighbors who blast music, jump around, and make so much racket 24/7. The walls are thin so you can not get a single moment of peace in this building, and management doesn't do anything to help. If you work from home or take online classes you'll just have to deal with listening to your neighbor blast bass boosted music that literally vibrates the walls and floors of your apartment when you're trying to concentrate. This is the first building I've... lived in where I've seen roaches. I was told my unit would come with a microwave, and the website even said so, but that information was misleading and incorrect because my unit did NOT come with a microwave. The "package room" is a complete disaster and unorganized, and packages get stolen left and right with no resolution. They said the elevator repairs would take "approximately 3 weeks" but right now it has been almost 6 entire weeks and the elevator still isn't fixed. The laundry room is too small and doesn't have enough working washers and dryers to accommodate the tenants. The central heating is weak, the weather outside is in the single digits and my apartment is absolutely freezing, I'm having to bundle up under multiple blankets to stay remotely warm. The parking garage is cramped, dark, and impossible to navigate. Don't let the new "fancy" lobby fool you, this place is not worth what they charge. Don't move here. Read More