There are some issues that we are fixing after buying the building. We are doing our best to expedite solutions. We will make announcements when dates are solidified. We do not want to over-promise and then under-deliver. We are beholden to vendors... and contractors outside of our control. We hope that you will give us a chance as we make these improvements. If you would like to speak further, please contact feedback@resideliving.com. Thanks! Read More

Thanks for leaving a review of our community. I wanted to take this opportunity to let you know about the changes in the past few weeks to Kenect with the recent property manager change in our community. We always take the opportunity to improve... our experience for our residents and will review your concerns to hopefully improve more. Recently we hired a staff member to help with the trash chutes and the recycling areas which will directly reflect on your comment about the trash chutes. We did experience some build ups in the past few weeks due to larger items being disposed in the trash chutes like boxes, appliances and other items that did not comfortably fit in the chute rooms. We recently have also increased our trash service to make more frequent stops to our community to help with disposing of the unwanted trash. In regards to the fitness center we have a service team that comes to our community to make sure all of our workout equipment is working properly. It is never fool proof but we do need feedback from our residents to help make adjustments when something is broken or problems occur. If you see anything else in our community that is not working properly please stop by to introduce yourself and we will get on it immediately. If there is anything we can do to help with your stay please let us know and we would be happy to assist.

Sincerely,

Kenect Chicago Management Team
312.243.5480 Read More