My first few years at the Emerson were fantastic. I loved my apartment, the location, the amenities and the staff. Recently the building underwent a management change and the old staff all left, other than the manager. The experience under the new management company has substantially changed. You have to follow up multiple times to get any response to questions or maintenance issues. I recently moved to a different unit and the staff did not respond to my emails asking what was required for the... move until the night before when they called telling me I needed a cashiers check the next morning (which would have been impossible at that point as the banks were closed). They “lost” my elevator reservation that I had made a month in advance and I had to reschedule my movers. My unit was missing the WiFi hookup which should have been obvious if they inspected the unit prior to the move and my HVAC was broken. I had to call multiple times to have these issues addressed. The prior staff here made the experience at this building stand out relative to any other I had rented at. The difference in the responsiveness and care of the current team makes it highly likely this will be my last year at the Emerson. Read More

My experience at the Emerson has been very positive. The staff and management are always on top of maintenance calls, the neighbors are friendly, and the neighborhood is great.

Everyone who works on staff is very friendly and helpful. Always clean and amenities are very nice. Living close to everything in downtown is a huge bonus

The team at The Emerson has always been kind and helpful. Great location with many stores and restaurants within walking distance. Unfortunately, there continue to be inconsiderate neighbors slamming doors & yelling at their kids in the hallways.

I have loved my stay at the Emerson so far! The building staff is amazing and friendly, and there’s always someone around to help you with something you may need :)