Visited a friend who has lived at Heritage for many years. The pool has been green for almost a year and hasn't been opened in over two years. They've had multiple issues with their AC. This past winter one of the gutters on their building fell and hit the AC unit, the ice fell and luckily only did minor damage to a car below. It took several days before management did anything about it. I have heard nothing but bad things about the complex over since this management company took over. Don't... believe them. Read More

First, the apartment they show me is greatly different from the apartment I rent. The apartment they show me has a dishwasher but my apartment doesn't have one and the kitchen is too small to install one between cabinets. They didn't tell me this before I sign the contract. A lot of things are much older than what they show me, like cabinets, doors. And they knew these things before. To me, they clearly were trying to keep some information from me.

Second, after I spent a large amount of time... to argue this, they agree to give me some discount otherwise I need to end the contract and move out in 2 weeks without penalty. I don't have a choice, 2 weeks are too short to look for a suitable apartment. However, after I agree to stay, they regret the discount they made at the first place with some tricky explanation. At first, they said the discount is aside from the student discount. However, when then send me the addendum, the discount is reduced and the student discount is missing from that.

Third, the repairing here are extremely slow. When I asked them to fix some small things, they told me I need to wait for several months and they can't guarantee a schedule.

I'm done with them.

Don't try anything with Regency. Read More

My sister and I have lived in Heritage Apartments in Bloomington Indiana going on our third year. We have seen many people come and go, as you often do in a college town, but the main thing that keeps us here is the management team. We have lived in other complexes and have yet to find more understanding and friendly landlords. So while there are some things we would change (thin walls, outdated kitchens, etc.) the pros far out way the cons. The complex is pretty cheap, close to campus, on the... bus line, and very quiet with mainly grad students and older people. They are also VERY dog friendly and even put up a fenced in area for dogs to run around unleashed! The have lovely green areas for walking around and a decent sized pool! I would definitely recommend this apartment complex! Read More