I stayed in that apartment for two years, and there have been an insane amount of building issues including: no water heat and MANY water shutoffs, a period of a few months where the fire alarms would go off for sometimes hours before they would be turned off, consistent elevator issues, pest problems throughout the entire building, and flooding issues that take ages to get resolved or to even receive any repairs for, just to name a few.

And to top off the many problems that come from this old... building, management is incredibly unresponsive and does a terrible job of responding to the problems that do arise. The first time I had flooding in my apartment unit, the drywall for the ceiling in my bedroom came down on July 6th. They apparently fixed the water issue after a week or so, but it took them nearly two months for someone to come for repairs, August 28th to be exact. It wasn’t a lack/unavailability of workers either. I had the pleasure of watching countless workers come to fix up the other apartment units for the new tenants that were moving in at the end of August!

Several months later in late December to early January, I had another flooding problem in my apartment bedroom, this time from the heating unit. I came back to my apartment after new years to find a pool of water on the floors of my bedroom. I’ve attached more images below to show the damage to the floors. The floors and walls had bad water damage and the drywall was peeling again! I reported the issue to maintained and received the same response “we’ll handle it” and “you’ll get a response soon.” They ripped out my heater and left my bedroom in the state seen below. It’s been two months without heat (besides the tiny little portable heater they provided that I have already complained about being inadequate for when it gets especially cold outside). Despite calling many times for a timeline on the repairs the only responses I get are “it’s scheduled” or my favorite “let me get back to you” knowing that they’ll never call back!

If you are searching for somewhere to live, I would definitely recommend looking elsewhere. The management of this apartment building is poor and ineffective. And for the extreme price we pay to live here, you’d assume the conditions would be somewhat livable. Read More

Overall, I like it here. Lots of amenities. Some issues here and there, but the staff get to working on the problems immediately and stay in communication. I love the little events that are open to residents like food gatherings and prizes.

Amazing and feels like home , which is big as I am an international student. The space around me is very vibrant with good people and good management. A bit tad slow in maintainence but they offer good services overall

Everything is great except the water. It's an amazing apartment. Everyone is very helpful. Just the plumbing is a little old so we don't get hot water

The social North Charles has been home to us since the day we moved in. Conveniently placed at a prime location. It requires to have looked after when it comes to the basic amenities. If that is fixed I feel like it is a wonderful place to call home.