New neighbors moved in on top of me. The woman consistently stomps and runs in the apartment. How do I know that this is done on purpose because she don't do this all of the time. She is up banging, running dragging things across the floor and stomping all hours of the night. This complex has done NOTHING to stop this. I am moving and will never rent from Kay Management ever again. These walls and floors are super thin. With the noise and ruckus she made this morning I definitely will be... getting a lawyer and suing her and Kay Management. I can not recommend this complex to anyone. I have had friends over who were considering moving here and once they heard the craziness they were like oh hell no. Keep looking because this ain't it! Read More

Living at this property has been hell the mice got in my pantry and ate through all my kids snacks no matter how clean your apartment is they are going to come in holes are in every corner of my apartment I had to break my lease and move

I lived at Heritage Square Apartments from 11/02 thru 11/03. The first apartment I moved into wasn't properly cleaned. There holes in the wall that look as if someone smacked plaster at the holes without smoothing it down. As I unpacked my belongings in the kitchen, I almost passed out. There was old dust that was thick with scattered roach bodies and motels and old cabinets that were old and thick with paint. So thick it was gummy. I lived next door to a drug dealer and the apartment... reminded me the apartment in good times. I requested to move that day. The other apartment experienced a fire and a flood. They didn't offer to move me or resolve the issue as it was heavy with mold. Read More

I've been here for 6 days and the staff is already giving me problems about an obvious electrical issue within the apartment. Aside from this, what you don't find out until after you sign the lease is that there is no guest parking after 11pm, the reason the water bill is not included in the rent with the other utilities is because you split the water bill with the entire building, and some of the staff seem incompetent. With that said, I will also state that the area is close to major roadways,... the neighbors are nice (or at least seem that way so far), and the rent is lower than other complexes nearby offering less space, etc., etc. Pretty much it's not a bad place to be overall; however, if you have maintenance issues, good luck getting that checked out by professionals who actually care. Read More

do you want see customer service at its worse, come to this apartment. Constantly have to deal with disrespectful staff. So sad to see my next door neighbor leave because of it. Other things are not bad.