“I want to take a moment to acknowledge the truly exceptional and thorough service provided by Chiquita and Nalleli during my leasing experience. From the very beginning, they exhibited a level of professionalism and attentiveness that immediately put me at ease. Their easygoing and approachable demeanor made it incredibly comfortable to ask questions and discuss any concerns I had throughout the process.

Chiquita’s ability to break down complex details and explain them clearly showed her... expertise and dedication to ensuring I felt confident every step of the way. Nalleli’s dependability was evident in her prompt responses, consistent follow-ups, and her willingness to go above and beyond to meet my needs. Together, they formed a dynamic and supportive team that turned what could have been a stressful experience into a smooth and enjoyable journey.

Their commitment to providing outstanding customer service did not go unnoticed, and I am deeply appreciative of their efforts. It is rare to encounter individuals who balance professionalism and approachability so effortlessly, and they truly set the bar for excellence. Thank you, Chiquita and Nalleli, for making this process such a positive and memorable one!” Read More

Don't move to this place, it's full of mice, and the staff doesn't pay attention to it. The pest control only puts out things with peanuts that the mice don't even eat. The glue traps don't work. I've asked for help and the staff is very arrogant. I can't wait to get out of here.

I strongly advise anyone considering moving here to drive past and seek residence elsewhere. The management company's lack of responsiveness and action towards resident concerns is nothing short of appalling. Despite numerous attempts to address issues, it seems as though our grievances fall on deaf ears.

Attempting to reach anyone via phone is an exercise in futility, as no one ever seems to answer or return calls. This lack of communication only adds to the frustration and sense of neglect... experienced by residents.

As a result of these ongoing issues and the lack of accountability from the management, I am currently in the process of filing a formal complaint against the property. It's disheartening to have to take such measures, but the disregard for resident well-being and satisfaction leaves me with no other choice.

AGAIN.... I implore anyone considering moving to The Oaks at Oxon Hill to reconsider. The management's trifling behavior and lack of action speak volumes about their commitment to providing a safe and comfortable living environment for residents. Read More

The staff are incredibly rude, condescending, and uncaring. There are obvious organization and communication issues within their offices. It is impossible to get anything actually fixed, and they don't care about actually fixing it, just slapping band-aids over the issue and calling it a day.

I have been in these apartments for a total of three years or more, and seen it change hands in management companies with the same problems. The reason I chose these apartments is because it had a pool and have not been able to swim in it since moving in. I gave the other company a pass because it was really during Covid but i has seen community pools open all over Maryland and elsewhere. My laundry room area has been down to one dryer for months and now its down to one washer. My neighbors are... complaining of air conditioning problems and just moved in. By the time we get to swim again, it will be winter and we are paying for these amenities. I wonder how much they factor in each month for broken pools and washing machines and dryers. Read More