I came in last minute for a tour and was greeted with kindness and care the leasing agent sat with me and went over my wants and needs in my ideal home and also gave me a lot of good information to make a conclusion on what would be good for me

Apartment searching is very exhausting. Good Leasing agents are important because they are the face of the property. I really liked the photos and the amentias that are offered but after speaking with leasing agent I'm not sure about this property. I spoke with leasing agent and was turned off as she was eating while speaking, which is very unprofessional. I started to ask questions about the availability, there seemed to be a language barrier as she could not clearly provide available dates. ... Overall, the call was very poor which makes me hesitant in becoming a tenant Read More

Worst experience trying to get an appointment and updates on the apartment. Worst experience.

I’ve been trying to schedule a tour here for 3 days to no avail. On the first day, I tried calling the office directly to set up a tour (there is no clear way to schedule one on their site but there *is* a leasing office number prominently placed). The leasing office explained that they actually have an outsourced, online system that controls the scheduling, and they claim they aren’t able to control it. I found the link and booked my appointment; the system prompts you to wait 24 hours for a... confirmation and call if you don’t get one by then. I never received a confirmation after waiting 2 days, so I promptly tried to call the office again for guidance. They seemed apathetic and expressed no interest in helping me. I calmly informed them that I’ve unfortunately lost interest in pursuing the tour and they hung up on me. I took this as a sign that the leasing office here is unprofessional and I’d honestly hate to lease an apartment at a complex with such unhelpful staff. It’s a shame because as of this month (8/13/21), the prices here are competitive. Hopefully, your search here will yield better results, but I’d heed this as a red flag. Read More

It seem they love to make you drive to see them for no reason, only to waste time and gas. As most reviews say, management and communication is horrible. I made an appointment through their call center to tour a 2 bed, I drove 60 miles to tour the property, but was told me they had nothing for me to view; moreover, they have availability coming up in 3 months that I can apply for (why would anyone waste money on a “maybe I’ll like this place” scenario?) or if I wanted to tour a 1 bed apartment... (I’m looking for a 2 bed) they can show it to me. Furthermore, the front desk staff don’t have interpersonal skills with a nonchalant demeanor. Definitely not worth even looking into. Read More