Do not move here! The people in the leasing office do not care about residents. My car broken into along with several other resident cars and they do not care. They take zero action. Whenever I have guests their car has been broken into as well. The leasing staff is very rude and careless. Snobby if you will. Unless you want your car window busted or your car stolen do not move here!

15Dec2022 update....nothing has changed. I feel like a moron living here as long as I have. The property was having work done and cut the internet lines to apartments ending in a 7 or 8 in the east building....it's now been over 3 days without any internet and the leasing office does not have a ETA!!!

This along with the fact that they've allowed 1 of the 2 treadmills for the entire building to be broken for A YEAR is proof they don't care!!! I stopped in a couple months back and begged them to... fix is before the winter because if the one good treadmill is in use, the alternative to waiting is to walk across to other building in the freezing cold.

Oh, they also overcharged me rent for Dec 2022...two weeks later and still no reimbursement.

Only good thing is the maintenance staff. Read More

Applied & paid the most expensive application fees I’ve ever heard of. It took their staff 2-3 weeks to get back to me. $50 application fee plus $175 refundable application fee. I was denied who knows why cause I applied to 3 other places all approved based on me bringing in 4 times the rent. This was one of the least expensive places I applied to. Well then they tell me it can take 30 days to get my $175 refundable fee back. Well it been 30 days & all their incompetent staff can continue... telling me is the check is in the mail. I still haven’t received it. Do not give them your $ you may never see it back. This is bad business 101. I am now looking to higher entities to expose this place. Read More

Where to begin,
I’ve had my bike stolen from the rack which is supposedly monitored.
I’ve had visitors cars broken into in the visitor lot, which is a hike from the west tower.
Much of the staff has been consistently disrespectful to myself as a tenant and my guests.

They are not responsible for anything stolen off of your car in their lot that costs $55 a month to park at (someone stole my catalytic converter). You are better off parking on the street and using that money to pay for a repair if someone steals your stuff.

Overall, I like living here but management is not pleasant to work with. Downtown is close and there is a nearby park (tennis/ playground/ hammocking) and the Dequindre Cut. If you like nature and being active, the location is wonderful....

Security- Nice but don’t actually guard anything. They ask if you are a resident almost every time you try to walk by and that’s it.

Gym- always very clean

Package pick up- has always been safe and smooth for me.

Room- love my room but it is hard to regulate temperature

Elevators- break down occasionally. Has not been a huge inconvenience for me.

Cleanliness- vacuuming frequently, outside widow cleaning yearly, and painting kept up in the halls. Building is clean

Laundry- machines sometimes stain your clothes if someone used bleach or something before you which is very inconvenient.

Safety- I have always felt safe inside the apartment and walking around but there are huge problems with stealing parts off of cars in the lot. The structure is more expensive and there is always a waitlist but that might be more secure.

Maintenance- Every time I have submitted a request they have helped me within a day. Very prompt.

Bike racks- they need more in the structure because the racks are full.

I am a medical student, love the location and my apartment, and I would recommend it. Realize that you are dealing with a corporate building that could care less about you.
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