Thank you for sharing your feedback. We’re very sorry to hear about the challenges you’ve faced and the delay in addressing your maintenance request. This is not the level of service we strive to provide, and we sincerely apologize for the... inconvenience you’ve experienced.

Timely and effective maintenance is a priority for us, and it’s clear we fell short in this instance. We understand how frustrating it must be to wait for essential repairs like this. Please rest assured that we are reviewing our maintenance processes to ensure requests are completed more promptly moving forward.

We would like to resolve this for you as soon as possible. Please reach out to our management team directly, and we will ensure your request is addressed immediately.

Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. Read More

Thank you for taking the time to share your concerns. We’re truly sorry to hear about the issues you’ve experienced and the frustration they’ve caused. Providing a safe, clean, and comfortable living environment is our top priority, and it’s clear we... fell short in addressing your concerns.

Rodents in the Attic: We apologize for the disturbance and understand how frustrating this must be. Please know that we take pest-related issues seriously and will work with our pest control partners to address this matter swiftly.

Ceiling Leak: Maintenance concerns like leaks should be addressed promptly, and we apologize for any delay. We’ll review your request to ensure it is prioritized.

Snow Removal and Pool Maintenance: These concerns are equally important to us. We’ll review our snow removal process and pool upkeep procedures to ensure they meet the standards our residents deserve.

We regret that these issues have impacted your experience and would like the opportunity to make things right. Please contact the management team directly so we can address your concerns and take the necessary steps to improve your living experience.

Thank you for bringing these matters to our attention. Your feedback is invaluable as we work to provide a better experience for all our residents. Read More

Thank you for sharing your experience. We deeply regret to hear about your dissatisfaction, especially after having lived in our community for seven years. It’s clear that we did not meet your expectations, and we sincerely apologize for the issues... you faced, particularly regarding the return of your security deposit, maintenance concerns, and overall communication with our team.

Security Deposit: We understand how frustrating delays can be, and we’re committed to resolving this for you as quickly as possible. Please reach out to our management team directly so we can ensure that your deposit is returned promptly.

Community and Maintenance Standards: We’re truly sorry for any decline in service or upkeep you noticed during your time here. This feedback is concerning, and we will review our procedures to ensure improvements are made in maintaining the property and handling maintenance requests professionally and efficiently.

Communication Issues: We recognize the importance of accessible and responsive service. Your comments about the leasing office and management turnover highlight areas we need to improve, and we are actively addressing these challenges to better serve our residents.

We appreciate your loyalty during your years here and regret that your experience ended on a negative note. Your feedback is invaluable in helping us understand where changes need to be made, and we hope to make things right. Please feel free to contact us directly to discuss your concerns further. Read More