Yeah, so this place is genuinely terrible. My roommate and I had to go over to my parents' house whenever we wanted to shower for a couple months. Once it was fixed, the bathtub still didn't drain, and also puked up some sort of tar-like black goo. The kitchen sink also didn't drain. The dishwasher didn't drain, and leaked out the dirty water from dishes.

The person who came to reglaze the tub didn't follow safety precautions and vent the apartment at all. The chemicals used are pretty toxic,... and left my roommate and I with an awful cough and throat pain for two weeks, and stained the bathroom. Reporting this to the front desk didn't do anything.

Their auto-pay system for rent just stopped working every few months, and wouldn't notify me. They had me pay a late fee for it each time. Read More

We scheduled an apartment tour May 24 at 5pm. We got a two hour reminder beforehand on the day of. We drove half an hour to the apartments. When we knocked on the leasing office no one was there. We called and texted the numbers provided and no response until the next morning. The follow morning Beth called us and apologized that no one was there then told us there was no vacancy until July. I told her that was fine because our current lease was up at the end of July but we needed to look at... apartments and decide if we are moving by July 1st. She hesitated before offering an online tour and when I told her we were no longer interested after yesterdays lack of care she laughed and said okay. With staff like that I will make sure we never move there and that anyone who is interested know that their staff is unprofessional and rude. Read More

Great customer service. Timely, prompt and professional. 3 minutes to freeway. Kensington metro park is across the street. Local stores/shopping 5 minutes away. For the money, a great value. The recent renovation, tastefully appointed.
Winter snow removal is prompt. They salt the night before the snow storm.

All in all, well managed.

Reasonable pricing, proactive management. Things get done quickly when a repair is needed. Winter maintenance is quite good.

Management/maintenance staff friendly/professional.

Loved living here. Just moved out recently for work purposes, but was here just over a year. As far as dealing with the landlord and staff, Mike was a great landlord and the maintenance crew was kind and personable. Overall comfortable place to live and has a great location.