I moved here 2 years ago and honestly this place has cost me more money than ever. the rent is constantly going up $300 every few months and the best part is that my unit alone has been flooded 7 times! that's right 7 times, 4 times in the dead of winter where i couldn't turn on heat to keep warm from the fans they used to dry and "clean" my place. if you can call it cleaning just spraying something on my carpet and calling it a day. when I asked for things to be fixed or repaired by management,... I have to ask 5 times a week and still wait a month for it. when I complain they say they never got my work order. I'm so glad to be leaving this place and going somewhere where I'm not treated like a prisoner anymore. worst 2 years of my life! Read More

This property is not maintained well. The management company is extremely slow to respond or resolve issues. Mold & Sewage issues are present in many of the apartments. The office is always short staffed and there's a new manager every 6-9 months. Work orders take months to be completed.

DO NOT MOVE HERE!! I have stayed here for 10 plus years.. this is the most lazy and unreliable company ever. Something needs to be fixed? they take a long time to come fix things, and when they do fix it it’s half assed. They steady going up on the rent but their amenities aren’t even available. the pool has been closed for 3-4 years. I shouldn’t have to pay to go swimming elsewhere when i have a pool 30 ft. from my house. The park is terrible there’s barely anything for the kids to enjoy... besides a swing set and a basic slide. Every-time you call the leasing office nobody knows anything about anything. Nobody knows when the maintenance people can come fix your property or when the pool will be open. they just tell you they’re gonna put in a question ticket and they’ll get back to you. They’re not worth the ridiculous prices. If you see this save your money for a better place. the pictures may look beautiful but these people operate very poorly. I will never move back here even if it was the last place available. Read More

My husband and I have been looking for a house to purchase, and in the meantime decided to rent at 83 West since I was 7 months pregnant at the time. We had a terrible experience with the property management, who never returned our calls or seemed to assist us with our concerns. We would not recommend this property to those looking. The first night we moved in we smelled a strong smoke smell in the master bedroom during the evening (coming from the neighbor smoking in his garage) called the... afterhours support. We spoke with the leasing office and was told they would be in touch with management & reach out and follow up with us; never received a follow up call. We repeatedly went into the office day after day requesting an update and repeatedly were told they would follow up with us and they never did. This went on for two weeks. We even asked about moving units but were told we would have to repay all fees, including pet deposits and application fees (costing us more money). When asked if the fees could be waived, we were told meetings would be set up or phone calls would be returned- and no follow through. Most frustrating was that not a single commitment was followed through on despite repeated statements that someone would be following up. We also reached out to the Regional Manager and Director of Operations after we moved out to express concerns and see if anything could be done to remedy the situation and were simply told they were sorry the lease didn’t work out. This move costed us a few thousand dollars and a lot of headaches all while I was 7 months pregnant. Save yourself the headache and move somewhere else. Read More

I have lived at 83 West for 6 years and in that time my rent has gone up $429 dollars per month; this year the jump was $214.00, plus garbage pick up and water (appx. $70 extra per month). Having said that, living here is still the best bang for your buck. If…and it’s a big if, you can deal with the aggravation that goes along with it. Promises are made and not kept. To be fair, if there is an emergency; leaks, furnace issues, etc. the management is very quick to respond. Other than an... emergency, forget it. 83 West purchased the property from Etkin I believe, 3 years ago. Shortly before selling the property Etkin ripped out dead shrubbery along my entrance creating quite an eyesore. They updated my kitchen cabinets but unfortunately the cabinet doors were too small and created a huge gap in between. The property was sold and I was told by 83 West that in time it would be taken care of. Three years later this still hasn’t happened. After repeatedly asking about my cabinets, finally, this was addressed last month. My doors were measured and when ordered for replacement, the wrong color was sent. I was told that they would find a solution. They would either be stained to match or possibly the kitchen cabinets could all be painted. Last week I was given a phone call by the office saying that the parent company, AMP Residential wouldn’t approve this. My only options is having the gaps or having cabinet doors that do not match the other cabinet doors. AMP Residential/83West markets this neighborhood as luxury apartments. Don’t be fooled. They absolutely are NOT luxury apartments. These are just two examples of dissatisfaction. I have more. Read More