This building is a wreck! You will
always be dealing with water shut offs due to leaks, elevators constantly down, and unhelpful management. Utility bills are outrageously expensive. Apartments are not cleaned between tenants. I was overcharged on rent and took management weeks to fix it. Everyone you talk to wants to move out as soon as their lease ends or wants to break lease due to issues in the building and with management.

My experience is ...no garage update for a while..they are supposedly working on it but heard nothing for a while.

Security is a joke...still afraid....don't really see the security they said was coming around much if at all. Mostly saw them sitting in lobby instead of walking the halls.

Rent increases but nasty and dirty laundry washers...people can't seem to figure out how to put the detergent in not on the washers...make sure you tour the laundry room if you tour the building. One good... thing is the work out room...but its not enough to make up for the lousy office service. Office staff is not consistantly in office. Read More

They hired security but I am not sure it will help. All around just poor management. Place if full of people who leave garbage on floors. Leave laundry in machines for hours, nasty tennants. Office staff is not good and my guess is corporate is not either, no idea how to contact them.

This is a much nicer apartment than my super cheap apartment that I used to live in which was located in an old converted farmhouse in Loretto right down by the railroad tracks with extremely loud trains passing by at all hours of the day or night.

For many months, us residents had or some of us still had to or still have to find our own parking outside even if it's off the property. The reason for this situation to structural repairs that needed to be made. This is so that the structural... section of the stacked garage system does not collapse on any of the residents or their vehicles. I live in a Studio apartment on the 2nd Floor so I and others on the lower levels were allowed to return to the First Level Garage for several months now. Sadly, renters on the upper levels are still unable to park in their stalls in the upper part of the garage.

Instead of a wrought iron deck barrier mine is a Very Thick concrete barrier, Have 1 Sink/Disposal, and the shower spigot is mounted way too low for a man as tall as me and the bathroom and kitchen are super tiny.

As far as maintenance, it can take a long time for responses. But, I received a surprise air conditioner unit upgrade when mine was no longer blowing as cold as it should. My Picture Window Gap is unrepairable and my storage unit in the garage is unstenciled but they did a great job cleaning the rock debris out of it. I have 1 broken cable outlet but at least there are 2 cable outlets and the other one works fine.

I plan on moving out early next year when my lease is up as I will be moving in with a very good friend into a much newer property.

I chose this place because it offered full utilities. Sadly, on my latest lease, water and sewage was removed. The extra cost is probably less than the typical apartment lease price hike.

If you're looking for a nice, cheap apartment to live in, This is one of the better apartment complexes located here in Hopkins.

Unfortunately, safety is an issue because there was a police shooting in the lobby downstairs recently.

However, I have enjoyed living very much. Read More

Management incompetant...
Corporate does not seem to care at all about Knollwood Towers West.
Loud residents, law enforcement here way to often.
Hard to know if corporate office is awfull or office personal,
very hard to get a hold of any management. They get back to you when they feel like, keep the door closed...they could leave it open but don't.
Noisy people in parking lot, and noisy cars.
Shooting in buidling next to us...area going down hill.