Advertising is deceptive. My grandson rented a one bedroom.
He traveled from Florida to Chesterfield MO, yesterday and checked into is one bedroom apart that was totally unlike the apartments shown in their advertising. Appliances old, carpeting throughout apartment, no wood tile, no marble counter tops..Old fashion...not modern without and disclosure from management. We trusted their website presentation...DON"T MAKE THAT MISTAKE.

Mold in both units i lived in, bare minimum was done to fix it, overpriced for the way they run the place and handle issues. Nothing good about living here except the location. Do not move here you will regret it!

I lived at Westmont until the end of August of 2019 and it has been by far the worst apartment complex. Before I moved in, Ashley was supposed to do a walk-through beforehand, but since the apartment being "renovated" I was unable to do a walk-through until the day before my move in. On the day before Ashley notified me she was unable to show the apartment due to a personal matter. When I finally opened the door, a strong smell of cigarettes covered the apartment, the floors, bathroom, cabinets... and appliances weren't even cleaned. I tried calling the office numerous times about these issues and left messages, but no one answered for days. When I finally did reach someone I was told to use their online system for any issues, since they can't take work orders over the phone. After putting in multiple tickets for the walls missing paint, the broken porch light that was hanging by a wire and broken screen door you would think it would get corrected, but you would be wrong. These issues should've been done before we moved in, but even after going up to the office and speaking with Tammy (Property Manager) the only thing that was fixed was the missing paint in multiple rooms. If you plan on living here the only way to get anything done at this apartment complex to speak to them in person multiple times about the same issue. After having numerous issues that were never resolved we decided to part ways with Westmont. Shortly before our move out date we were notified by a note on our door that the apartment was going to be completed updated and someone needed to take measurements for the new floors and cabinets. When I dropped off the keys during the move out I told the employee that I would like to be present for the walk-through and I was told that they would contact me with the time and date. I was never contacted for the walk-through which is required per Missouri tenant laws. This makes me wonder if they even got an occupancy permit. We cleaned the apartment and took all of the trash out, but whenever I got a letter in the mail with anticipation of the security deposit, I was notified that we were being charged $75 for damages and trash and also they were charging us around $700 for carpets, which were the same carpets I was notified they were replacing before I moved out. I took a video of the whole apartment after I cleaned the place. We are refuting these charges with Westmont and have video proof that their claim is erroneous. Read More

Not maintained properly, worst maintenance takes for ever to resolve minor issues and keeps running in circles. Got apartment which has un completed maintenance and was not notified until moved in. Every time you call leasing office each person blames others and all you hear is words but no action. Un trusty people

Place is more like a trash.

I don't even know where to begin, a couple months ago I put my deposit down on a apartment before my official move in date i was told that the apartment i was going to get was no long available.. my apartment/layout was switched 3 times before i moved in. I have NO idea what kind of apartment i was about to get tied into.

move in day comes and i do the normal walk through with one of the workers, she "checked" the washer and dryer and said they work.. there was other problems she pointed out... that STILL have no been fixed after i have been living here for months. My dryer was broken for the entire first month i lived there. So i had to make other arrangements to do my laundry. I tried to get in contact with the office via phone calls and emails. It is IMPOSSIBLE to get an answer out of any of the workers or let alone get someone to pick up the phone.

Another, issue i am having is I have been charged since i moved in for a bill that i clearly have proof of.. i was told i would be refunded my money.. it is now a MONTH later and i have yet to get a refund.. or even a phone call back. Also i am still being charged for this bill.

This place is very unprofessional and not worth the money you pay to live here, if i could take it back I would. this place is so awful Im considering breaking my lease.

AVOID this place at all cost... i wish i was able to rate it negative stars. Read More