DO NOT LIVE HERE unless you’re willing to have damage to your car/items stolen from this garage. We’ve been here for less than a year and have had two separate instances of theft, right from the “locked” garage that is conveniently broken for weeks at a time. We moved in with the initial expectation that the property would be safely and securely maintained. After moving in, I realized this isn’t the case.
The garage system is very frequently broken, typically for weeks at a time. I was told by... the office that there is no liability for them to lock or close the gates, and that this time it was due to a delay in repairs (which has become a bi-monthly reoccurrence at this point-considering the garage is broken every other month and left open for weeks at a time) . If I had known that the lack of ownership/repairs would lead to such a gap in safety and security, i never would have moved in. There are multiple instances of doors/locks to the building being broken/left open, in addition to the garage doors being broken every other month- each time left unlocked for weeks while waiting for repair. The catalytic converter was literally SAWED OFF my car, while in the garage.
We also paid additional money to securely store our two mountain bikes in the locked bike storage area. Both were stolen, again, with no ownership from the property. I have to give credit to the front desk, because they were very helpful in reviewing footage and sharing it with the police for the report in both cases.
Any pro’s that could possibly exist from living here were immediately outweighed by the fact that we’ve had to pay almost an entire month’s rent from items being stolen out of their garage, with no support from the facility. Sharing in hopes of preventing this from happening to someone else.
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My roommate and I moved into this complex last October. We came here after living in South End for two years and have enjoyed every aspect of the move. The apartments themselves are well built and maintained. The amenities are all nice, and the staff is super kind and helpful too. Have already recommended two friends to move in who both did and enjoy it here as well. Lastly being able to walk to optimist hall in seconds is an amazing value.