Leasing agents & maintenance are beyond professional. Respond to any issue or question (large or small) in a timely matter and give it the attention it needs.

NEW RENTERS BEWARE! NEW OWNERSHIP! Moved into my apartment in September while it was managed by Bell Partners. My move in and living experience started off TERRIBLY. Here are a list of the things you might experience when you move the HUB:
1. A broken sink. Water leaked into my living room floor on the day I moved in. They temporarily fixed it, but I had no water in my kitchen for about 5 days.
2. A dirty apartment. Dead bugs in the bath tub and fridge. Food crumbs on the floor. Dust and hair in... the apartment. I dealt with sneezing from the pet hair/dust. My friend with allergies struggled when staying over just this week.
3. Little to no move in instructions. Keys left in the wrong lock box (for which the codes are super easy to guess).
4. Electrical issues. It took two weeks and contacting regional management to them to finally prioritize getting power to my master bedroom/bathroom.
5. Broken trim on the balcony door. Tough to even close it.
6. Dishwasher didn't turn on/work.
7. Window not fully functional. Another window was missing its trim.
8. Rowdy residents/lack of cleanliness. Expect trash and beer cans in the hallways. Broken glass in a hallway and puke in a stairwell have been there for days now. Noise limited to hallways mostly.
9. Limited parking in lot. Expected in south end, but it is what it is.
10. No courtesy officer. Call 911 if you have any qualms with your neighbors after hours.
11. Limited security. A set of doors don't fully close, allowing for anyone to open the doors and access the building. Make sure to lock your residence.
12. The resident events have gone down bad in terms of quality.
13. Rent continues to go up.
14. Next door’s construction makes living from home less bearable if you face it.
15. We’re a couple of months into spring and the Pool is not open.
16. Beware that apartment doesn’t not have the most solid of construction- noise levels must be kept appropriate.

My apartment was vacant for a full month before moving in, but there was not enough staffing to make sure it was ready for move in. I am pretty sure maintenance is still short staffed. Living at the HUB affected my living and productivity at work for the first couple of weeks (no power/internet).

Most of my individual apartment issues have finally been addressed, but it is a shame they don't have the resources to the HUB spectacular. Read More

NEW RENTERS BEWARE! NEW OWNERSHIP! Moved into my apartment three weeks ago while it was managed by Bell Partners. My move in and living experience have started off TERRIBLY. Here are a list of the things you might experience when you move the HUB:
1. A broken sink. Water leaked into my living room floor on the day I moved in. They temporarily fixed it, but I had no water in my kitchen for about 5 days.
2. A dirty apartment. Dead bugs in the bath tub and fridge. Food crumbs on the floor. Dust and... hair in the apartment. I dealt with sneezing from the pet hair/dust. My friend with allergies struggled when staying over just this week.
3. Little to no move in instructions. Keys left in the wrong lock box (for which the codes are super easy to guess).
4. Electrical issues. It took two weeks and contacting regional management to them to finally prioritize getting power to my master bedroom/bathroom.
5. Broken trim on the balcony door. Tough to even close it.
6. Dishwasher didn't turn on/work.
7. Window not fully functional. Another window was missing its trim.
8. Rowdy residents/lack of cleanliness. Expect trash and beer cans in the hallways. Broken glass in a hallway and puke in a stairwell have been there for days now. Noise limited to hallways mostly.
9. Limited parking in lot. Expected in south end, but it is what it is.
10. No courtesy officer. Call 911 if you have any qualms with your neighbors after hours.
11. Limited security. A set of doors don't fully close, allowing for anyone to open the doors and access the building. Make sure to lock your residence.
12. The package room is a MESS! Good luck trying to find anything in there.
My apartment was vacant for a full month before moving in, but there was not enough staffing to make sure it was ready for move in. I am pretty sure maintenance is still short staffed. Living at the HUB affected my living and productivity at work for the first couple of weeks (no power/internet). Most of my individual apartment issues have finally been addressed, but it is a shame they don't have the resources to the HUB spectacular. Read More

I love living at Hub South End, my apartment is so quiet and I never hear neighbors. Very dog friendly & residents are good about cleaning up after their dogs. Overall amenities and the apartments themselves are great, super high end finishes and nice open layouts!

A fantastic community with an amazing staff. I moved to Charlotte recently and Hub has been a huge part of the reason why I love living in Charlotte so much.