My unit had a very strong weed smell when I first moved in. While I thought it would go away over time—and it has gotten a bit better—it still waxes and wanes, and it's quite annoying. The trash frequently piles up next to the dumpster and other maintenance issues often pop up. I have an alarm that is constantly going off next to my door that I've asked multiple times to be shut off, but so far no durable solution has been reached by maintenance.

The grounds look nice, especially in the spring... , but combined with sporadic pest control issues, obnoxiously aggressive speed bumps, and the non-responsive office staff, it's probably not worth what they want to charge for rent. Read More

I was impressed by the property's amenities and the range of floorplans, and Colonial Grand was at the top of my list of complexes when I was moving. However, I was disappointed to hear from numerous residents that management failed to adequately address issues with bug infestation, including fruit flies, roaches, and sealing doors. Ultimately, this failure from management and concern about pests forced me to look elsewhere to rent.

I just received the worst customer service experience from Janet. The property looks nice but what I experience is an example of what it would be like, I will pass.

I have lived here for almost a year. I have an apartment overlooking the pool and I really enjoy it. The yellow paint color they picked for the apartments make the apartment seem very bright. The landscaping is beautiful. I had a couple problems with the toilet and maintenance was quick to respond on a holiday weekend. Overall quite. Sometimes my neighbor likes to play loud music which I can hear a bit, but isn't obnoxious. Occasionally someone will be playing loud music at the pool, but... overall management does an excellent job at keeping the pool area calm and very clean. They do tack on a bunch of fees that are not in the listed price of the apartment (seems deceptive, at the same time, that is the way of all apartment complexes in the area. Why am I paying for a separate trash and bug exterminating fee?). The fee that bothers me the most is that you have to pay for Spectrum cable when I don't even have a TV! And you can only use Spectrum for your internet and they are over charging us and you can't shop around for better prices. I complain but even including the extra fees, it is a good deal and I enjoy living here. Read More

Management is rude, disrespectful, and lazy. Very poor customer service once you become a resident. I’ve had nothing but issues since I moved in. Over priced apartments. My oven doesn’t even open all the way because the window pane blocks it. They advertise low rent but add on $100 in hidden fees. I pay the same for a studio as I did for a bigger and nicer one bedroom in Raleigh.