Charleston Row is a great place to live! Ryan and Billy are the best in customer service!

To make a long story very short, new management is too overwhelmed to handle any issue. They are hard to get in contact with via phone/email/or tracking down physically in the office. Many units are having AC issues including ours it’s been a multi-month issue. For 5 months the outside unit freezes due to a leak, they patch it up and a month later it refreezes. We’ve been promised a new unit twice, it’s been two months. Our inside AC unit then broke and flooded the third floor, no one answered... or was in the office for 3 days, yes it was continuously leaking for 3 days. They did not want to pull up the carpet to allow proper drying, it’ll probably be moldy, and they wanted to paint over wet drywall to name a few of the issues. There’s still many more but you get the gist.

Our lease is up soon and I’ve given up on tracking them down. Just avoid the headache!

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Just moved in. The property is nice and well maintained. Quiet neighborhood. Close to everything so far so good.
Danielle at the leasing office was always helpful and responsive to all questions.

You will love living here! Lots of privacy yet very close to shopping and grocery stores, restaurants, 485 highway, light rail. Responsive management and maintenance. I especially enjoy having a patio and garage.

You will love living here! Tucked away in Pineville yet close to Carolina Mall, light rail, 485 highway and dozens of places to eat. The full sized garages are awesome. Maintenance responds quickly to any issues. Very quiet and private!