Thank you so much for your kind words! We're thrilled to hear that you're excited about joining the Paloma community. We truly pride ourselves on creating a welcoming and friendly environment, and it's wonderful to hear that it resonates with you. We... can't wait to have you as a part of our community ! If you have any questions or need anything as you prepare to move in, feel free to reach out. Welcome soon! ?? Read More

Thank you for your wonderful feedback! We’re so happy to hear that you’re enjoying both the vibrant community and our top-notch amenities. It’s great to know that the gym and pool are enhancing your lifestyle, whether you're staying active or... unwinding. We strive to create the perfect balance of com fort and convenience for our residents, and we're thrilled to hear it's making a positive impact for you. If there's anything else we can do to make your experience even better, please feel free to reach out! Read More

Thank you for sharing your feedback! We're glad to hear that you've had a positive experience overall and appreciate your kind words about our amenities. We sincerely apologize for the issues you encountered with the appliances in your unit. This is... the first time we hear about issues with appliances within your unit. I checked the works orders for all your roommates and yourself and nothing has been put in. If you are still experiencing issues, please contact the office directly and we would be glad to assist!

We also understand how frustrating the situation with the power outage must have been, as you are aware, this was caused by a faulty electrical device. There were 5 emails sent out with communication in regard to the issue, from time of discovery to day of resolution. Additionally, we sent out an email to everyone affected by the power outage with instructions for reimbursement and we never received a response from you.

If you’d like to discuss the specifics of your unit or the outage further, please don’t hesitate to reach out to our team directly. We truly appreciate you being a part of the Paloma Raleigh community and will continue working to ensure a better experience for you and all our residents Read More

Thank you so much for your kind words! We’re thrilled to hear that you’ve had an amazing experience living at Paloma. Our team works hard to provide excellent service, and it’s great to know that you’ve found both the staff and maintenance to be... top-notch. We truly appreciate your recommendation, and we’re so glad you’ve enjoyed the amenities as well. If there’s anything we can do to make your experience even better, please don’t hesitate to let us know! Read More

Thank you for taking the time to share your feedback, and we're really sorry to hear about the challenges you've been facing. We understand how frustrating it must be to deal with AC issues, electricity disruptions, and internet connectivity problems... , especially when you rely on these services for daily tasks like schoolwork. If you are still experiencing internet issues I strongly recommend you to contact GigStreem as they are there to troubleshoot/help with any internet issues. Regarding the resident portal, this is the first time we've heard anyone having issues with the portal giving errors. If you are still experiencing these issues let us know and we’ll also escalate the issue to our tech team to make sure that maintenance requests can be submitted smoothly.

That said, we truly appreciate your kind words about our office staff and maintenance team. They’re dedicated to helping residents like you, and we’ll make sure they hear your feedback. Again, we’re really sorry for the inconvenience you've experienced, and we hope to get things back on track for you soon. If you have any immediate concerns, please don't hesitate to reach out directly to our office Read More