They ask you questions before you submit an application. If your answer disqualifies you, they will still have you pay the fee and fill out an application. Very rude if you get the agent on the phone. They won't even show you an apartment unless you "pass" the application process. Stay away!

I called to ask if I can see if they had a one bedroom unit coming available at the end of next month. They told me they do. I asked if I can schedule a time to come see it either today or tomorrow and they told me that they don't show apartments unless you apply and get approved. What if I don't like it? Why would I waste my money?

Madison Gardens is a great place to live! I love how beautiful the grounds are kept and love my new apartment. Everyone in the office was very helpful. The application process went smoothly from start to finish. Luz is fabulous and is incredibly helpful through the whole process. So far so good!!

This is the most rude customer service I've ever had. They often lie to me, hang up phone calls, blatantly rude to me. I've literally never had this issue. Would not recommend.

When I finally got them on the phone they hung up on me. I could only imagine trying to get in touch with them if I lived there. Not worth my time and money!