Management is not fit to run this place. They have many restrictions but once you move in, nobody does anything about the lease violations. It's like the Wild West when a Sheriff posted the town rules on a wall and hoped that the citizens would follow them. Once the outlaws saw that the Sheriff was bluffing, they started to disobey the rules. It's the same here. Management lists restrictions on the lease and hope that the tenants will follow them. Unfortunately, many of the tenants know that... management does not enforce any rules. If your neighbors are one of these people, you'll complain about the more than allowed people living in apartments, parking and noise. The place is poorly run. They wait to shovel the snow after it stops, no matter what time that is. They don't salt the roads before it snows or ice forms on the roads. It's not worth complaining to management because they don't resolve any issues. For a place that labels itself as luxury, it really doesn't show by the way its managed. Stay away! Read More

I recently moved out from a first floor apartment. The rent increases every year were very high, about $150 a month extra. I was lied to about the location of my apartment. I paid extra for a so called "view of the woods" and was promised to have a fountain behind my apartment. After 2 years of asking about the fountain, they told me they never promised that it would be built. Then, I was promised not to have children or dogs on top of my apartment. They moved in tenants with both children and... dogs on top of my apartment anyway. Be very careful of what they promise when you move in. You should record them or have them sign a contract just like they make you sign a ridiculous lease, which nobody enforces the violations by other tenants. On top of that, the parking is very limited and management will not do anything about it. They just keep raising the rent every year without any kind of improvements. Neither the office manager or the site manager have any kind of people skills or have knowledge of what customer service is about. I'm glad I moved out. Be very careful of this place. Do your research before moving in. Read More

1. The roads are poorly maintained, need to be repaved and cleaned.
2. Parking is very limited and most of the spots have the lines faded causing selfish neighbors to not leave enough distance to allow others to park.
3. The apartments are poorly constructed meeting the minimum standards and causing outside noises to be heard. Most luxury apartments exceed minimum standards to keep noise down.
4. There are no private gated entrances like most of other luxury apartments.
5. The rent increases are... very high without any service improvements.
6. Management is poorly trained on customer service skills or communication. They schedule construction and improvements in the building without notifying tenants ahead of time. They very routinely schedule building maintenance on Saturday Mornings waking up tenants.
7. There's no online or email communication notifying tenants of news in the complex.
8. When you move in there's no welcome package with discount coupons to supermarkets or restaurants. Other luxury apartments, offer food baskets or coupons for first time tenants.
9. The trend lately is allowing tenants with large dogs which is prohibited in the lease. Also, many tenants with small children and dogs are allowed in the second floor which management was not allowing in the beginning.
10. Many tenants have family or friends living with them to help with the high rents, which cause parking issues.
11. The place seems to be getting worse as many tenants are moving out every year. Read More

This is a superficially beautiful property. I disagree with negative remarks regarding the leasing staff, they are very personable and responsive. The problems relate to poor soundproofing and lack of parking.

I recently moved out and lived in the original lofts in a first floor apartment. You will not be happy if you don't like any of the following:
1. The Apartments are listed as luxury and charge high rents. When you move in you realize the apartments are poorly constructed. The fittings in the bathroom like towel racks and toilet paper holders are plastic and come off the wall easily. The bathroom sinks are white and stain very easily.
2. The walls are very thin, especially the main entrance and... bathroom walls. You can hear every conversation and noise from the neighbors.
3. If you live in the downstairs apartment, you will hear every footstep from upstairs, even with carpeting upstairs. If children live on top you will not be able to sleep at night.
4. If you commute to work daily, leave in the morning and return in the evening, you will have a difficult time finding parking near your apartment. Many tenants either are retired or work from home and keep their cars parked the whole day. By the time you get home, you will have few parking spots available. Also, many tenants are business owners and have guests and park their commercial vehicles frequently taking up parking spots. One of my neighbors had their business trucks parked often.
5. Construction is constantly going on around the apartments. Instead, of finishing construction by section and moving on to the next section, they do construction in different sections at the same time. When driving around you have to be aware of construction vehicles and unfinished roads.
6. Rents are increased every year without much noticeable improvements in services.
7. The swimming pool is only available from Memorial Day to Labor Day. If you want to have a pool available for the whole year, you'll have to find a place with an indoor pool.
Management is aware of these issues as have been commented by others on this site. They seem incapable of handling the amount of issues and seem understaffed. All management keeps saying is their doing they're best or parking is adequate. In other words, it is what is and things will not be improved. My advice before moving in would be to ask management about these issues. They're probably tell you that the issues are not that big a deal. Of course, you can see from all the negative reviews that the issues are worse than they want to admit. Read More