Office staff is absolutely awesome, a real fresh breath of fresh air.

The only sore spot are the children that throw rocks everywhere, and the tenants that will not pick up their dog's poop. IT seems as though my area seems to be the preferred spot for the pooches. There are also bottles and cans that tenants throw on and behind the bushes in front of building 11. I have taken the time to throw them in the dumpster. It makes my area look unkept, and I am anal about that. Therefore I give it... a "4" Read More

Let me start out by saying I’ve lived here for over 2 years. Beautiful apartment layout, easy commute to Nellis, and accessibility to shopping centers all around. Maintenance is very swift on any and all repairs.

Now onto the bad: being military notified of a last minute deployment, gave my notice as soon as I was notified, and thoroughly cleaned my apartment from top to bottom before I departed. Notified the Front office and management I will be paying the following months rent later than... usual, with an okay, but got heckled and threaten with an eviction notice even though I notified them. Been two months since I departed and they’re still charging me for a water bill and cleaning fees. RESIDE AT YOUR OWN RISK! All the apartments I’ve leased, I’ve never had this much of a headache after I’ve terminated my lease due to deployments and had to move out. Rental history has always been labeled as phenomenal. Even called the managing company of the apartments and spoke with someone who’d informed a representative will get back to me as diligently as possible but instead they called the front office. Why would I speak to the front office again if I’m calling the management company to give a informal complaint. Just wanted to share my horrible experience with this place. Rather stay in Eagle Trace than to rent from this company again. Read More

The complex is very pretty, the amenities are great, and the apartments are spacious. The good things stop there. Upon move-in, we couldn’t happen to notice our apartment was FILTHY! Food and crumbs in the carpet, hand and foot prints all over the bathrooms, spots and grease in the kitchen - it was like their cleaning crew never went in after the last tenant. There’s no grace period on rent, there are break ins ALL THE TIME! You can see windows in the bottom floors where the frames are bent from... break ins. Not worth the money, very disappointed. Read More

The property/unit in person is the same as in pictures. Quiet and clean so far. Just moved in. Make sure you call and setup your power (no appt needed) and gas(tech must come out but this can be sched online) 2-3 business days before you arrive. Your gas services the hot water, dryer, stove/oven, and heating. Electricity is everything else (i.e. lights/outlets). Have your cable/wifi delivered or you will have to drive to them and wait 30 minutes. Choose a North/NW/NE facing balcony as it gets... the most shade. No need to buy a lamp as there are plenty of lights. 1.5 blocks, if that, from CVS and fast food. Maintenance responds quickly. Read More

I have lived here for 6 months and last week my sister was robbed at gun point in front of my apartment. I spoke to management about breaking the lease they told me that If I wanted to break the lease I'll have to pay for it. The whole time I have lived here they have not fixed the outside lights, which makes it extremely dark also the security lounges around at the front of the complex and hardly walks around to patrol. I am a single mother of 3 and no longer feel safe here. I haven't been able... to sleep because of how afraid I am and it's sad to see that this complex only cares for the money. I should have read the reviews outside of the leasing website. Read More