The property management, specifically Tammy, is terrible. I had so many problems with the property manager when I lived here. I had a bat infestation problem. I woke up to a bat flying over me for days, and all they did was patch a whole under my sink instead of finding it within the walls of the building only for it to pop out in someone else's apartment.I had a bee infestation problem. The bees were coming out of the walls. They told me to get a fly swater for them. I had an issue with Tammy... letting pest control for roaches into my apartment without supervision during covid and came home to my door being unlocked. I had a neighbor who had a mold problem, and they told him it was his responsibility to have the mold removed at his expense. Tammy chose not to renew my lease during covid for no reason at all. I wasn't late on rent, I wasn't loud in my apartment, I didn't bother any of my neighbors. Read More

The property is great! I lived on the rotunda side and have no complaints. The unit was well maintained, up to date with a quiet neighborhood. Ms. Tammy, in the rental office, was amazing! She goes above and beyond for her residents. She is always looking for a way to assist and doesn’t hesitate to address/resolve any issue you might have. She truly is the heart of this property! I would highly recommend renting here.

I have lived at the Reserve for almost three years and cannot say anything but good things. Tammy in the office is very friendly and caring. Anytime I needed something repaired it was promptly handled

I am so happy I choose The Reserve at Capital Pointe! I so love the location and being so close the my children school. I don't have to worry about my work orders getting done cuz the maintenance guy is there most of the time the same day. Such a relief from my last place. The office gals are really great and always greet you with a smile and are so helpful. I am blessed..

I have spent many months calling on the phone wanting to lease from this property now that the area has been cleaned up and under new management.
My family has been here for almost 2 year. The staff is kind and helpful. They keep up the property and they complete our work orders in a timely manner. Mrs. Tammy and Ms. Rhonda are very helpful and always have something for my children or any visitor that comes in the office.

From what I have heard this is not the same place. I like my place... , I like what they have done, I like the staff and respect that they are on it! They only ask that the rules they set, (which are minor if you want to live in a nice place)are followed.

Pretty Quiet also!

TJK Read More