To quote a previous reviewer, "The office staffs, service technicians are all very friendly, good and responsive.
Only problem is management doesn’t have any intention to return your initial deposit in the name of normal wear and tear, doesn’t matter how many years you live there. Also they will take additional amount from you, be careful."
Parking lot was a total nightmare, especially in the winter when plowing wouldnt show up until after working hours. Laundry is also a nightmare, the washing... machine would leak and stop working. Maintenance would sometimes take a week, despite suggestions from residents for better washing machines.
The building in general had faults, such as leaking on the walls. My neighbor said that instead of fixing the leak, they offered to paint over it.
The overall mesaage of this place, like most apartments unfortunately is: the only money that matters is the money you owe to them.
Sure, raise rent an extra $200 for resisents. Force residents to move out after years of tenancy. Upgrade the place with charging stations for teslas.
Just a message to the landlord: i hope you are happy. I hope your glad that you make peoples' homes into money-making business, scraping every ounce of money hard working people earn, so you can sit and watch. You're a leech. Read More

Staff at the leasing office is not helpful at all, and seems to go out of their way to avoid contact with residents. Maintenance crew is/appears to be hard-working and responsive, but not very knowledgeable in standard repairs, sometimes having to return up to 3 times to correct a simple issue. Paid parking is available, but never enforced by the management team, so it is very common to find another car parked in the spot you have paid for. Whenever this is addressed to the staff, they refuse to... take action and correct the situation. Read More

Moved here 3 weeks ago. Was not permitted to see unit until the day I signed lease/moved in. Was told it had patio/new carpet- it has neither. Residents smoke in the common areas. Refused to move me to another unit due to my documented smoke allergy. My unit & unit across the hall has roaches. I have been bitten by them twice. I have taken pictures of the roaches/bites. Leasing office told myself & other residents that I am lying and there are no roaches in the building. Also told me that... pictures of roaches shown to them were not taken at their property. To prove that they were, I took 2 videos of the roach and in the same video, walked outside to the front of the building to show that it is in fact their building. Leasing staff/maintenance team has told residents that I am complaining about smoke smell. Spare yourself from slander and the most unwilling and rude staff that I've ever worked with. Read More

Our experience since moving here has been positive. Nice units, nice grounds and great staff.

The Village at Mayfield is a place that's unexpected! I've lived here with my husband, in this quaint setting, for five years. It has it's own sidewalk, within its property, to get you to convenient shopping or activities at the clubhouse if you decide to walk and enjoy the pretty scenery. At the clubhouse not only is there a relaxing place outside with a pool but, a hot tub too! And a racket ball court as well as a total fitness center along with a place to freshen up! The upbeat leasing staff... put on seasonal parties that are Awesome!! with a cozy fire place! The maintenance staff is top notch! A real community some of us with pets. It's a little oasis. A gem here in Mayfield Village! Read More