it's a while that i rented the apartment here and now i am living here, wanted to share my experience, it was very easy or the great team at the office especially Carol make it easy for us to complete the documents/process, very positive experience with the way that they respond to maintenance requests, it's very safe in when it comes to safety and security, i am grateful to the management specially Carol, she is very kind and cooperative, i am thankful to the one who recommended it to us and i... recommend it to every one looking for a nice place to live. Read More

Recently moved in, apartment is very dirty, appears no deep cleaning happened between tenants. Management less than helpful.

Overall, I loved living there. I only left because I got a new job in a new state. 4-stars for reality. Complaints exist, problems happen, things aren't always super easy. That's life. This isn't the most high-class place in the universe. If you are looking for a home, and are willing to care for your home. This place is it.

Cons:
Leaky, old, metal framed windows (easily mitigated in the winter by window shrink wrap covers)
These windows cause other problems.
Mall traffic (Holidays can be... frustrating)
Not all apartments are modern/updated
Contracted painters are careless.

Middle Ground:
Packages are cared for by the front office, so you need to plan for that. (personally, I'm really grateful for that, it just know some others get frustrated)
The building is older and big. It'll sometimes have old and big problems. (part of reality)
Small pool.
Some residents are a pain. (They don't usually stay long)
Radiative heat, and wall A/C. (Easy to plan for if you are willing)

Pros:
Great office staff. (Problematic staff doesn't stay long)
Regularly cleaned common spaces. (Weekdays, so weekends can get a little messy from residents)
Support staff is pretty fantastic (maintenance and cleaning are wonderful, even if they are a bit gruff)
Updated modern apartments are a dream, while older apartments are functional (just not with the times as much)
On-site storage (1 bedroom units have a deep storage closet, 2 beds are in the building elsewhere)
Fast elevators (yes sometimes they break, but the office staff really presses on the elevator company to fix it when it does)
Garage parking (rentable)
Walking distance from pretty much anything you can dream of.
Maintenance requests are followed up promptly, and the office staff has your back.
A real sense of community with the neighbors if you want that, or anonymity if you don't.
Almost never hear my neighbors. (Something has to be seriously wrong/loud for me to hear them)
Price point. (I'm having a real struggle finding as nice of place in my new state at the same cost of living)

Eventually, the place felt to me like a vertical suburban neighborhood, and my little apartment was my landscaping free house. Read More

First one on site and fell in love, affordable great location friendly staff friendly neighbors clean comfortable and couldn't be happier, recommend to anyone looking for that perfect place

In 1984 I lived in Victoria Plaza and then moved to New Hampshire for a job opportunity. After 15 years and 2 condos I moved back to North Olmsted, OH. My first call was to Victoria Plaza. I figured I would stay there for a year and then buy another condo. Well, that was 16 years ago and I am still there! Something about high rise living just gets to me. Some people call us "Cave Dwellers"! I have a 2 bedroom unit on the 10th floor overlooking a golf course and have a balcony to enjoy all but... the winter months. The building amenities include a large swimming pool, fitness center, community room and resident lounge. You never have to go without a cold soft drink or snack because it's all there! Underground parking is available to protect your car from the elements in the Winter to the hot sun in the Summer. Maintenance service is quick, friendly and always done right. The office staff is always available to help and treats you like family. I have a saying, "Everybody knows everybody here and there's always a 'Good Morning, have a good day' whether in the elevator or just walking down the hall" I know people in the building who have lived here for as many as 30 years. I've watched little kids grow to be adults. I'm a single guy who doesn't like yard work or chores that take away from just living my life the way I choose. Victoria Plaza Apartments has it all and I have no intention of leaving alive:-)! Read More